Christine Steed
The product came WAY earlier than estimated so that was nice to see the quality. The screws that came were very sufficient for our project-we did have to purchase our own mounting hardware though (which was expected). The only negative I would have to say is the actual wall brackets that was expected, didn't come. The boxes looked as though random brackets were thrown in a box and sent to us. We were building a double pergola attaching to a wall with 6x6 posts. The order stated we were getting (6) THREE sided wall brackets. When really we only received (2) 3 sided and (4) 2 sided brackets. We didn't realize this until we had already started installing. That meant extra work for us and a little confusing, because we wanted to make sure the blank side of the bracket was facing up, so extra water would not get in. Because of that, we had to drill into the bracket logo side to attach the shade sail brackets. If we received the correct bracket we would not have had to do that extra step to two of the brackets. Just minor details, but they do matter when thinking of the magnitude of the project.