User profile - Randall Watson.
Randall Watson
We are pleased overall with our shade sail top. It is well constructed and durable material. Unfortunately the blue colour we picked looks like blue tarp. The straps wont stay tight in the clips.
2 years ago
User profile - Brad Passalacqua.
Brad Passalacqua
The product is great. The marketing and "sale end date" was somewhat obscured leading to me missing the discount but the product is very good. With 6x6 it fails to be a DIY especially if you do not purchase perfectly straight, plum, level, untwisted boards(which probably do not exist.) we built a 12x24 double with 2' o.c. rafters and it is very attractive.
2 years ago
User profile - Don Tremblay.
Don Tremblay
While this is a GREAT product the support systems is seriously lacking. I waited for weeks for replies to 2 different email inquiries for information on installing the sail on my own, but received no reply. There are no instructions in the box that you would need if you are using it on your own frame. I needed to know if the 10' by 10' frame was inside or outside diameter and the measurements for the positioning of the inside brackets. I managed to figure it out on my own but they could have made my job easier.
2 years ago
User profile - Steff Ivory and Lee.
Steff Ivory and Lee
We built a Toja Grid Hexagonal Kit for 6x6 Posts last weekend. Pros - The pieces arrived fast, were packed well and seem sturdy - ish (except the post base ground anchors) -Assembly went fairly quickly once we shaved down all our 6x6 pressure treated posts using an automatic planer for wood, but that definitely took extra time. -Actual pergola looks GORGEOUS now that it's done, and we're confident that because we spent the extra $$ to do it as a 6x6 it *should* last longer than the cheap pre-fab all metal pergola kits you can buy from the hardward store. Cons - -We were shorted a rafter kit and had to push back full installation until they arrived. -The Post Base Ground Anchors are cumbersome and very tricky to use. Because they ship flat, and then have to be slid together to form the "x" structure, they're quite flimsy, and don't really attach very well to the post base when trying to sledgehammer a 6x6 into the ground. Rather than ship them as a flat pack, we wished they'd been welded together like your standard post base stakes for fence building (that can be picked up at a local hardware store). This flimsy base definitely worries us as it's the foundation for a fairly large structure but I digress. -we loved the "choose your own adventure- style of purchasing the parts you need to build the pergola of your choice, however, the Hex kit came with little to no instructions available on Toja Grid's website, which meant we were woefully unprepared when it came to actually lifting and assembling the cross beams on each side. We ended it up getting it done with three people, three ladders, a tractor jack and a LOT of know how, but having an installation video (or two!) or written instructions available on purchase would've really prevented a lot of head scratching and frustration. -Because the kit didn't come with any installation videos or tips that actually pertained to this particular style, we inadvertantly installed our pergola with the bottom (ground) post brackets with the pre drilled holes facing outwards on some of the posts (we were fighting with the post base anchors so much to keep them together and keep them from breaking/bending/twisting as we drove the 6x6 upright posts into the ground, that we didn't notice the pre drilled holes until it was too late) so now we cannot use any of the additional Toja grid accessories/screens as the holes are inaccessible. -there's no shades or screening available for the Hex kit anyways, so I guess it's not so bad that we can't use the ground post holes to attach side screens since they don't exist yet. All in all - it's a good product - it just needs better instruction manuals and videos for ALL the products, not just the square pergola or pergola hammock kits (which are currently the only video/manuals available online)
2 years ago
User profile - Jim Gregory.
Jim Gregory
The Toja arrived promptly and in good condition. Went together well. I Did not like the cheap screws that were included so I used different ones.
2 years ago
User profile - Darryl Zubot.
Darryl Zubot
Excellent products. We built their pergola and the muskoka slim large sofa. Only complaint is there was no instructions in the box or online on the wood material required to build it. Had to look at pictures online to see how many beams were needed and also length. Toja please put this info on your website so it is easy to find.
2 years ago
User profile - Kathryn Moran.
Kathryn Moran
The structure was easy to put together, but there could have been more help and instructions for the grid 30 roof we put on ours. Also we really hope that in the future they will have other colors and an option to buy replacement canvas roof covers. A medium brown would be nice.
2 years ago
User profile - Isabelle Martineau.
Isabelle Martineau
Easy to assemble but the quality of the screws is not great. I would supply the right bit to use with the kits so the screws would not get ripped so easily. That or supplying standard screws in less flimsy metal!
2 years ago
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