User profile - Matthew Furse.
Matthew Furse
My pergola came out great. I would have given a 5 star, except the brackets were cut to near exact size of the 4x4 posts, and were just slightly too tight. It took me and three large teen boys to lift and install the entire system. Also took about 3 hours. I love the outcome.
2 years ago
User profile - Certified Calibration Service Inquiries and Information.
Certified Calibration Service Inquiries and Information
Overall happy. Some struggle with inserting some painted beams. Had to pound with slash hammer and block of wood to fit. Also, TojaGRID customer support was very helpful and supportive with email questions.
3 years ago
User profile - scott Drewes.
scott Drewes
I really like the simple style of the Toja Grid. I bought the tarp and installed it on my pergola. I didn't know how strong it was, but recently found out when a snow storm hit the area. It's strong, but not strong enough. The straps failed, in most cases tearing from the tarp. Wondering if this is covered under the warranty
3 years ago
User profile - Tommy B.
Tommy B
I have 2 complaints. I used 6x6 pressure treated wood and the recommended way to install this was to build the top and then install the legs. I also wanted to put the legs in the ground so the legs were two feet longer than if I were to mount them to concrete. I had 4 strong men with me and found the top was extremely heavy and not really possible to lift to the height we needed to without a lifting apparatus (crane/hoist). So we had to set the posts first and then install the top beams. The other complaint I have is that the pressure treated wood was larger than the brackets and I had to plane the wood quite a bit in order to get the wood to fit. Other than that I love the way they look and now that I know how to put them together I can make them in the future.
3 years ago
User profile - Aaron Schneider.
Aaron Schneider
The project was harder than expected, but turned out better than expected. The biggest challenge is fitting treated lumber into the Toja Grid system. Hammering treated wood into the grid can by dangerous and quite difficult. I would recommend Toja Grid make a system with fittings slightly larger for treated wood. Cedar appears to fit relatively easy, but cedar is very difficult to source. Treated pine being the most appropriate for outdoor pergola’s it would make the most sense to make a system specifically for treated wood.
3 years ago
User profile - Herbert Wildey.
Herbert Wildey
Package arrived quickly and undamaged. I used regular 4x4 posts for all the places. They fit in easily and I did not have the experience that other had where they didn't quite fit. Assembly was fairly easy, I used shims to make sure the posts were level and placed the posts inside the floor pieces, but I did not fasten them initially so that they had some play when I attached the roof. Getting the roof on there is a chore and you will need some other help, at that point it was only my wife and me, and my smaller son who could. It took quite a bit of strength and strategy for us. We had to prop up one side with a ladder while we fit the other corners in place. If possible I would recommend you install the floor and posts first to make sure the are straight, but then use take them out and use them to guide and move the roof into place. With two people it was difficult, but I think if you lift from opposite corners using the posts you could probably make it work easier. The instructions recommend using at least 3 people and that is no joke, with 3 it would be much easier. Lifting the roof to that height with the posts in place was very difficult. But once we were able to get one side in, then we could use the vertical posts to lift the rest into the floor posts. Again, if you have the adult people power (3 or more would make this much easier) then you will have little problems. But that roof is really heavy on its own. Once every was in place I used more shims inside the corner and floor pieces to make them fit a big more snugly. I only give 4 stars because they do not supply enough screws for all the holes (there are (8x6=48) for each corner and (8x2=16 ) for each floor and at the price they sell them for I think they ought to supply you with enough screws. I bought enough to put a screw in every hole and it is pretty solid and everything fits pretty snug. I will use nail polish or something to paint the screws so they don't stand out. Overall we like it!
3 years ago
User profile - J Lee.
J Lee
Putting the pergola together was very easy. The quality in the finish and the welding is top notch. Extremely happy with my purchase. It has created an additional space to hangout with friends and family. I only wish the kit comes with additional screws and caps. I reached out to customer service and was looking for additional 12 screws and caps but was told to go to the accessories link to purchase more. In my past experience if a customer is only looking for a few screws typically the manufacturer will send it out free of charge. I get it we are in tough times during Covid but would have liked the service to be better. It would have been 5 stars and this is the reason that it is only 4 stars. If you take care of your customers they will take care of you and refer more people to buy your product. To me a set of screws that cost $25 vs a pergola kit starting at $400 seems like a no brainer
3 years ago
User profile - Kim Bilodeau-Olivier.
Kim Bilodeau-Olivier
Produit super!!!! Manque de piton noirs par contre… mais ouf le look est incroyable
3 years ago
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