Not only does the software work in a very intuitive way, taking extreme care to not sync anything without your express desire to do so (and creating a mess in your accounting software) - the customer service has absolutely exceeded my expectation. I knew going into it that my site was complex, with a large number of custom fields (many customer user roles, custom order statuses, many different product types, etc...). The MyWorks plugin recognized literally all custom fields besides ONE with zero need to reach out to customer support. It all came down to a custom shipping line item that we use for shipping insurance. There was no way this would ever sync perfectly right? Reached out to customer service, and they found the issue and resolved it in a few back and forth email correspondences! This never happens with WordPress plugins. MyWorks is class act. Sign up with confidence.