Case Study Reviews

4.9 rating out of 434 reviews

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Yerang L
"IMPRESSIVE Customer Service!!" Overall: The agent who helped me were [sensitive content hidden] - Thank you so much! Pros: I had a issue with using this plugin with multi-site website for my customer. I sent them an email and their response time is VERY short (like less than an hour) and they are willing to look the website. And they figured out what the issue is, and solved it for us WITHIN FEW HOURS!! It was very impressive and good experience to me. Cons: NOTHING!! Everything was perfect for the multi-site website!
2 years ago
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Tiffany Y
"Finally easy integration" What do you like best about MyWorks Sync? That our sales are synced with quickbooks as are our new items. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? the mapping process is time consuming with all the variations on products. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? My assistant no longer has to hand enter sales and enter new items in multiple places. It saves time and effort.
2 years ago
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Steven C
"Easier to implement than expected, saves more time than anticipated... should have done a year ago!" What do you like best about MyWorks Sync? I love how I can map one product in QBO to multiple products in Woocommerce, enabling me to sell the same stock item as multiple different items in retail, this solved many inventory related challenges that accounting and ecommerce platforms just couldn't solve themselves without a lot of work. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I can't map bundle products in the product management screen of Woo (I have to go to the MyWorks mapping tool) and it would be nice if we could have "bundles" mapped to multiple products in QBO rather than having to setup bundles in both products (which doesn't sync quite as nicely to the invoice). Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? The ability to manage inventory when selling the same product under multiple retail SKU/products. For example selling Product A at $20 when included in a bundle, but at $30 when standalone is not easily handled with Woocommerce so we create two "products" in Woo, which then creates an inventory management problem (how many total units do you have of each unit)... this was solved by having both products map to a single QBO product with inventory sync keeping both in sync. Sell Product B and Product A inventory reduces.
2 years ago
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Ryan M
"MyWorks Sync Turns QuickBooks and WooCommerce into a powerhouse" What do you like best about MyWorks Sync? Their customer support is quick and helpful. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I sometimes get duplicate entries that write in. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? We no longer have to manually enter orders from our e-commerce site, saving us time and money.
2 years ago
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Kerry S
"Amazing customer service!" What do you like best about MyWorks Sync? Their customer service team is incredibly helpful! They are quick to respond and very helpful in configuring the correct settings to suit your business needs. They also go above and beyond and have helped us with issues unrelated to their plug-in. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I really can't think of any. It suits our needs very well! Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? It integrates our web orders into QuickBooks. It syncs orders, inventory, and payments.
2 years ago
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Mamoud M
"Amazing tool to work with" What do you like best about MyWorks Sync? I've been using MyWorks for three years now; it's a fantastic tool that helps me to connect with my Quickbooks online app with no errors; I loved the options page, which is easy to use and has full details about syncing data between Woo and QB. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Sometimes they run updates without notifications, it happened four times in the whole three years of using MyWorks, but the downtime is always less than 2 hours. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? We cannot depend on Woocommerce to handle our invoices. We needed a good software to do it and remove the human factor from syncing between Woocommerce and Quickbooks; MyWorks is the best solution we found, and since then, we are still working with MyWorks.
2 years ago
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Tanya V
"Inventory is always up to date" What do you like best about MyWorks Sync? MyWorks is easy to use and keeps the inventory on our website up to date. Adding new items and making adjustments is straightforward, and if you feel lost help is always available. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I honestly have not had any issues with MyWorks Sync. There have never been errors and the training process was simple and efficient. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? MyWorks allows our inventory to flow through from out accoun ting and inventory software to our website automatically. This process saves time and creates efficiency by removing the manual data entry and updating of updates and their quantity. Having MyWorks allows our customers to ensure that they are ordering products that are in stock and ready for pick up.
2 years ago
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Monika B
"Great timesaver software, reduce your data entry" What do you like best about MyWorks Sync? Once plugged in, it is so easy to use and should there ever be a problem with a sync, the customer service is really quick to reply. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? The website doesn't always understand the problem and finds solution which aren't relevant, but this is only a very minor snag Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Solves the fact that it reduces timeconsuming data entry
2 years ago
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Ravelle W.
"Absolutely the BEST Support!!!" What do you like best about MyWorks Sync? I have found working with MyWorks to be one of the best product integration experiences I have had. Their support is phenomenal! Very responsive and extremely helpful! MyWorks is flexible enough to handle unique situations. I've had custom fields captured in the checkout process that have needed to sync to Quickbooks fields. Once again, support for this has been great and everything works smoothly and seamlessly. I highly recommend MyWorks! Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? To be honest, I haven't found anything I dislike about MyWorks Sync. Everything works as it should. But, if a problem should arise, they resolve quickly and expertly! Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? It's solving the problem of having to manually input ecommerce orders into our Quickbooks accounting system - saving us untold hours of labor and unintentional data input errors.
2 years ago
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Mike R
"Best software available for the Quick Books sync." What do you like best about MyWorks Sync? I love the ease of use and dashboard. This is accessed directly in the WordPress dashboard. The best part about MyWorks Sync is the customer service; the MyWorks team is responsive and efficient. They have put time into their software and support team. I highly recommend using MyWorks Sync. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? There is nothing to dislike about this software. Anytime you have an issue or need a custom solution, the MyWorks Sync Team is ready to assist and will find a work-around if there is no immediate solution. The answer to this question is there is Nothing I dislike! Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? They are providing a seamless sync to our quick books products. We are getting orders from our E-commerce platform and the MyWorks Sync is making it easy for us to invoice and manage the orders from the website into quick books.
2 years ago
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Samantha S
"Really Good Software" What do you like best about MyWorks Sync? I can sync my orders easily. Set up is a little tricky to wade through, but once you get it, it's super easy to use. The options to integrate into Quickbooks is great Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Sometimes all info doesn't sync, and I have to hand enter into Quickbooks. Kind of a pain but my product line isn't huge so not a big deal. I would like to see the ability to enter product locations to sync. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? I do not have to hand enter my invoice and my inventory syncs with WooCommerce for my customers every 1/2 hour.
2 years ago
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Sharyl F
"Great Software and Customer Service" What do you like best about MyWorks Sync? We've been using MyWorks for about a year now and it is saving us time and errors on data entry. The support is fantastic and very responsive. We appreciate that we can pay yearly for the service and get unlimited support included in that price. Special support programs that other software companies require you to purchase are so annoying and don't make me feel like they value my business. I definitely feel like a valued customer at MyWorks! Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? The support is by email, not phone but honestly I haven't found that to be much of an issue because they get back to you so quickly. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? We built a new website and needed software to dump the orders into QuciBooks for us and it does this quite well.
2 years ago
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Tanya V
"Inventory is always up to date" What do you like best about MyWorks Sync? MyWorks is easy to use and keeps the inventory on our website up to date. Adding new items and making adjustments is straightforward, and if you feel lost help is always available. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I honestly have not had any issues with MyWorks Sync. There have never been errors and the training process was simple and efficient. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? MyWorks allows our inventory to flow through from out accoun ting and inventory software to our website automatically. This process saves time and creates efficiency by removing the manual data entry and updating of updates and their quantity. Having MyWorks allows our customers to ensure that they are ordering products that are in stock and ready for pick up.
2 years ago
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Cole A
"A Revolution For Our Business" What do you like best about MyWorks Sync? MyWorks was, simply, a revolutionary change for us as a business. We absolutely love the seamless way it imports orders. And the customer service is top - notch! Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? One minor complaint is that MyWorks isn't able to place single line items on the bottom of our Quickbooks sales orders, below our bundles, rather than at the top. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? MyWorks streamlines our day-to-day order processing cycle. Although many users have switched to the cloud, out company still uses Quickbooks Desktop. MyWorks is one of the few products that will integrate WooCommerce with QB Desktop, and it does so wonderfully.
2 years ago
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MHD88
Made Integration Easy I've been using this plugin for more than 3 years, and used it for 3 clients, it made integration very easy and smooth, I recommend it.
2 years ago
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WBrobston
Great plugin and great team! Seamless support to help get onboarded with very quick response time, plugin is exactly what we needed to integrate between quickbooks and wp. thank you
2 years ago
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Robert S
"Better than Connex" Overall: fantastic, and to think they started as a taco truck... Pros: customer support live! Cons: wish i found them 3 year ago Switched From: Connex Reasons for Switching to MyWorks Sync: bad software constantly not syncing.
2 years ago
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Lydia Dyson
Our company has used Myworks for years to help sync our website with QuickBooks Enterprise and POS. They have been a great help with setting up our sync and even getting problems figured out along the way. The chat support is frequent to respond and the live calls can help with any bugging issues that may occur.
2 years ago
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Lindsey White
Saves so much time! We started working with MyWorks in April 2022 and WOW - this plugin saves us about 15 hours a month on data entry. As a small non-profit, the cost savings of this switch has really made an impact on our finances and allowed up to refocus our efforts in other areas that are more related to our mission. The support from MyWorks is fantastic too. I was a little intimated to take this project on but with how knowledgeable and timely the MyWorks staff is, I never felt like I was in the dark or had to figure it out alone. Highly recommend!!
2 years ago
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Utopian Seed
Great Customer Service The support process felt a little complex for my understanding of bookkeeping, but the customer support was quick and super helpful and resolved all of my issues. Very impressed. UtopianSeed, United States
2 years ago
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