Grand Kia Reviews

I am glad that I will have this opportunity to really speak about my experience with Grand Buick GMC Kia. Let me first start off by saying that you would not have had me as a customer ever, now nor in the future if it wasn't for one of your exquisite sales person by the name of Damarcus Rhodes. I will tell you the first half of the story later, but for now I want t give praise, where praise is due…Damarcus Rhodes is a prime example of what a sales associate represents. Damarcus Rhodes was alert, professional, courteous, patient and knowledgeable about the vehicles options that he presented to me. How likely am I to refer someone to Grand Buick GMC Kia, from a score from 1 to 10, he would score a 100. I remember telling Damarcus Rhodes, that with or without Grand Buick GMC Kia, I was getting a car that weekend. His response was … “Of course you’re not going to get a car this weekend; you’re going to get a car tonight.” I liked that response and although reluctant to re-enter Grand Buick GMC Kia’s doors after just moments before being rudely dismissed by another one of your salesman, I gave him an opportunity to earn my business. By no means am I wealthy, nor publically prominent in the community, but do believe I matter; And because Damarcus Rhodes’ professionalism, commitment and Courteousness, I purchased a vehicle from Grand Buick GMC Kia…let me rephrase that, I purchased a car from Damarcus Rhodes, who Grand Buick GMC Kia had the smarts to employ. There I said it! Originally I had set an appointment with another salesman weeks in advance from; we spoke twice, once to set up the appointment the other to confirm. Upon my arrival this salesman, which in my opinion the worst salesman ever on this planet, showed me briefly a few cars within the same vicinity of each other, dismissed me simply and didn't give me a second glance. I was really discouraged by having wasted 30 minutes of my valuable time with the most unprofessional and awful salesman I have ever had the displeasure of coming in contact with. He gave me the impression of laziness and care-less attitude. I will say this salesman’s name only once in this letter (XXXXX XXXXXX) and this is only to point out the comparison of the two… great and small, tipping the scale towards Damarcus Rhodes as 100% GREAT; I wish I had the opportunity to have been in contact with Damarcus Rhodes from the beginning of my car buying experience, however, grateful to have met him just the same. Thank you Grand Buick GMC Kia to have had someone with a willingness to help me at the precise moment I needed, a good eye, an awesome attitude and professional spirit. I thank you Damarcus Rhodes and Grand Buick GMC Kia.