Australia's #1 Scooter Store Since 2008

User profile - Dawn Lou.
Dawn Lou
Excellent service, will be back. A
3 years ago
User profile - deswa69.
deswa69
Glad I made the effort to go here. Staff were great, helpful and really knew their stuff. They talked to my 8yo at length and sorted him with a great scooter and helmet to suit him. Highly recommend this business
3 years ago
User profile - Chantal Murray.
Chantal Murray
Lyndi was very helpful, openly and honestly gave us the info we needed then left us to talk it through and land on a decision (Xmas scooter for 9 year old). The customer service stopped us going to the competitor next door for a look
3 years ago
User profile - Darren Keall.
Darren Keall
Very helpful and knowledgable staff Great product range
3 years ago
User profile - Eryn Eggleton.
Eryn Eggleton
Knowledgeable and experienced staff were very helpful.
3 years ago
User profile - Samantha King.
Samantha King
Emily was brilliant, super helpful and super patient. We will be back AGAIN
3 years ago
User profile - DuoPhantom.
DuoPhantom
Massimo the store manager was fantastic to deal with. The store was really good and they have a awesome range in store & online. Highly recommend going to the store for their top notch service!
3 years ago
User profile - Daniel Z.
Daniel Z
Went there this afternoon to take a look at some of the High-End Scooters and the staff were more than happy to go answer my questions and more. it's insane how much they actually know about the scooters from software to hardware wise, I was really impressed
3 years ago
User profile - 2k4Life 2k20.
2k4Life 2k20
Top quality service manager and staff were wonderful. Recommend thus shop to anyone looking to purchase a scooter
3 years ago
User profile - Lisa Stone.
Lisa Stone
Just bought 2 scooters. Massimo was very friendly and knowledgeable and was a great help. They brought the scooters outside the store for the boys to try and to get correct size. Highly recommend!!
3 years ago
User profile - Liam Foddy.
Liam Foddy
Amazing customer service at the Brisbane store especially from Sarah and Scott! Purchased a new variety of electric scooter and noticed overnight there seemed to be an issue. Came back the next morning and spoke to Sarah and Scott who looked at it and decided to replace it by assembling another one, after some discussion addressing my concerns, Scott and Sarah put forward the option of instead going for the Segway Ninebot whilst they sort out the other scooter. Whilst also doing this they also had to deal with some interesting customers but still made sure I wasn’t forgotten about! Walked away with a familiar scooter and again was very pleased with the service from the team at the store especially Sarah and Scott! Thanks Again!
3 years ago
User profile - Matt Dyson.
Matt Dyson
Knowledgeable advice with great service.
3 years ago
User profile - Thomas T.
Thomas T
Great experience purchasing my Evolve GTR board, the staff were very helpful and even let me have a feel of the board in store. Very happy.
3 years ago
User profile - Brett Smith.
Brett Smith
Love the place enough to become part of the team.
3 years ago
User profile - mark hennes.
mark hennes
great service great product and really found me the right scooter for my commute Until I had tyre problem and now they want me to go to Parramatta. Big 0 for service
3 years ago
User profile - Tim Brady.
Tim Brady
I have purchased two Kaaboo Mantis Pro's in the last 12 months, in both instances I approached Scooter Hut in Cannington but chose to purchase elsewhere as their service over the phone was poor, e.g. wouldn't allow a test ride prior to spending $3,000 for an electric scooter and showed no flexibility to find a solution when I purchased my first one, and when buying one for my son, wouldn't price match a competitor....$300 difference. So they lost out on approx. $6,000 in sales. However I gave them a chance to service my scooter when another local company I had previously used, delivered poor service. I initially enquired if they had parts in stock, which they did and they confirmed they could service and get back to me by Wed if I dropped off on Sat. When I went to the store, I asked if the person servicing the scooter had worked on a Kaaboo Mantis Pro previously, turns out Aaron who served me was the mechanic, had serviced many Kaabo's previously and in fact had one himself and completely re-built his. Well on Monday afternoon I got a call to say my Scooter was ready to pick up...its perfect...well done, your service for Servicing Kaabo's is excellent...thank you Aaron
3 years ago
User profile - Chaiz Ambriz.
Chaiz Ambriz
Scooter hut is by far my "go to" when I need anything for my scooter! always helpful and always there for you!
3 years ago
User profile - Frankie Leung.
Frankie Leung
Great service and help from the guys here. They were friendly and happy to answer my questions and gave me the best advice for what I needed and wanted so was happy to purchase. Highly recommended, thank you.
3 years ago
User profile - Kevin Miller.
Kevin Miller
Ive worked in retail for 35 years and primarily in Parramatta in independent owned shops..myself i owned a Record Shop.. I rang Joel..at Scooter Hut..this morning for advice for 11 year old son..for a Lockdown present So my son and i spoke to Joel.. He gave us advice and options.. The phones were going nuts.. I didnt waste time with stupid questions as they were flat chat.. We will take it And yes last one was display model.. Joel thought i might go Oh No.. He serviced it..there while juggling calls, invoices etc.. My son gave me a massive hug because he didnt know i was taking him there.. Told Stewart Manager.. Joel was great And it was his 1st day back Get home and son says he is " Stoked" People ignore last review posted with 1 star These guys didnt deserve it The 1 star reviewer sound like a complete .......! Im sick of 1 star reviwers making small businesses write apologies.. You are better off without those people and especially when people are tyre kicking on the phone.. Remember 35 years i serviced the public.. If you didnt get the answer you want. Move on and find another business Thats the problem with Google reviews It gives knuckleheads a voice I will recommend Scooter Hut PARRAMATTA, To all my School Parent Friends As Im a Stay Home Dad now Good on you Joel and the rest of staff You were all under the pump..just doing their job.. And Sales Managers stop kissing a.., for 1 star reviewers.. And reward your staff for their hard work, as most satisfied customers dont leave reviews.. They will be returning customers But I wanted to point out 1 star reviewers should be ignored if most reviews are above 3 Thanks guys KEVY..
3 years ago
User profile - sotiris vorlow.
sotiris vorlow
Great service and very helpful in selecting the right gear.
3 years ago
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