Rebecca Basler
Overall it was a fantastic experience booking our campervan with happ campers. Our trip was so much fun and we really got to see and do a lot. We rented the 4x4 3pax, and it was the right amount of space for 2 people. We were able to drive confidently (albeit carefully) over the F roads and purchased the full insurance.
There were some setbacks initially, but we didn't let it rain on our trip. Airport pickup is a bit chaotic and left us feeling like we might have been better off finding another way. We were finally picked up about an hour after our scheduled time, which was still super early in the morning. Upon arrival to the office, we were helped quickly but then handed off about 2 other times. Meanwhile, other people arriving after us got their vans and left within minutes. We sat around for close to another hour. They were quite busy and appeared under staffed. We requested a bbq grill, which didn't have fuel, and we were told to just go to a gas station and swap it, and they would reimburse us. We could not find any gas station or market that had fuel available, so that was a bummer but didn't ruin the trip by any means. Our GPS/tablet worked while we were at the office, but once we really got going, it became unreliable, and the wifi was nonexistent. The power cord was also not working in the van. Luckily, we had our phones and had service to continue on our journey.
The bedding was enough for 2 people, but on our next trip, we will be stopping somewhere to buy additional bedding for more comfort.
As stated earlier, overall, it was a fantastic trip, and we would be so thrilled to use happy campers again in the future.