5 Stars IS NOT ENOUGH.
My husband bought a motorcycle from Lucky Penny several years ago and the experience was amazing, which is the reason we came back for my next bike.
We stopped in on a Saturday evening about an hour before closing ... See More
5 Stars IS NOT ENOUGH.
My husband bought a motorcycle from Lucky Penny several years ago and the experience was amazing, which is the reason we came back for my next bike.
We stopped in on a Saturday evening about an hour before closing to see what they had. You would think the staff would have dropped their heads in frustration when we walked in so close to the end of their day, it didn't happen. Jose asked all the right questions, and went to work showing their inventory. It's as if he had a magic wand and "POOF", there she was. The bike fit all of my requests and expectations. Looking back, Jose knew I found my bike before I did. That's the mark of a true salesman who listens and is amazing at his craft. Blair was available to answer questions and Fanny, (the Service Manager) made the deal even sweeter by magically appearing with the dresser for my bike that was stored for safekeeping. She filled us in on service deals and her knowledge and personal touch ensured I will use them for any future service.
There was no pressure, just knowledge and a true desire to assist in the hunt. Dillan worked the numbers so I would have a better idea of an estimated total and Jose went the extra mile by sending a walk around video Tuesday morning, (the battery was dead on Saturday evening). A new battery allowed a test ride Tuesday evening which sealed the deal and you guessed it, papers signed and she was all mine; a 2017 Yamaha V Star 1300 Deluxe.
If you're looking for a great used motorcycle and want to feel good about the experience from beginning to end; no hassle, no haggle, just amazing customer service from a great group of individuals who want to see everyone experience freedom on 2 wheels, go see the team at Lucky Penny, you will not regret it.
a year ago