5.0 rating out of 173 reviews
Ash
I had such a great experience here. All the people were very helpful. Especially Christian, he answered all of my questions and provided helpful suggestions. Will be back for a gravel bike next. Thanks for the new bike!
Craig Hecht
Phoned up on NYE to see if the store was open, as my son just got a new bike and the derailer wasn’t working properly. I spoke to Christian, who was only around for a short while but the store was actually closed for the day.
Without hesitation, Christian walked me through a few things on the bike over the phone and we not only found the problem but fixed it!
Thanks so much for your help and support ❤️.
Best service!
Craig
William Sullivan
Outstanding customer service, a genuine desire to support and help, from both Christian and Kate. I came in with half a light looking for some spare parts and we made it work, thanks heaps!
Genetic Circus Productions
What an absolute legend crew at TREK Bikes, north burg, the service centre is brilliant with expertise and kindness to boot! Love these guys, my local ! Christian was so helpful and able to problem solve a wheel issue. Local mob- support these guys. x
Tomm O
Really knowledgeable and super helpful. Christian and all the team here are amazing.
Alejandro Chueca
The best service, best price. The guy that is in charge really makes a difference
Lucas Manlio
Amazing customer service! My mate came in to see about getting his new wheelset built, where they gave a great quote and at the end, Christian the managerchelped us setup our bike suspension and fixed our derailers for free which was an amazing help and huge money saver. Thanks again!
D W
Good people with good bikes.
Robert Foley
I was totally blown away by the professional service and advice and recommendations that I received at Trek located at Coburg. Thank you to the staff who assisted and the manager Rachel for her professionalism. Will certainly be returning for all my bike needs. Well done.
Chris C
Visited Trek Bicycle Coburg with a problem on my bike. Despite being busy, the team checked my bike immediately. Turned out, the issue was just low tire pressure, which they fixed quickly and at no charge. Impressed by their honesty and efficiency. Highly recommend for any bike issues – great service!
Deepak Chand
Today I got my TREK Dual Sport 3 Gen 5. While the bike rides like a dream, I must say the sales and support staff at this stores is super friendly, so good and genuinely interested to help you out. I was served by AKI he is such a legend. I will always visit this guys now. Sooooooo Happpy ☺️☺️☺️
William Dussault
Christian is the best!! He definitely deserves a raise- incredible quality service and quick too!
Harley Donaldson
I dropped in for some help troubleshooting a mechanical issue and the team were exceptional. Super friendly, helpful & patient, they took the time to help me out and gave me a few extra tips as well. Definitely going back
Andy
Friendly and helpful service. Helped me understand the various options and their costs and benefits. I’ll be back.
Hugh Fendall
Great service and actually was given a ride home when my bike was unable to be repaired immediately.
Angel Lewis
Brilliant service. Helpful staff. Fixed the puncture on my e-bike I was struggling with in no time. Thank you!
Sam
The team at Trek Coburg, Chris and Aki, are knowledgeable, friendly and very efficient. I visited the store on my lunch break and they helped me select the right products, serviced my bike and went above and beyond to provide useful information and advice. Will definitely return after being blown away by their exceptional service. Thank you!
Paul White
Wow. You rock Team Trek Coburg. I purchased a Trek Rail 9.8 eMTB yesterday and the service was amazing. I was given 100% attention. As for the bike …. My world has changed. Absolutely love love love my new bike. Thank you Rachael for everything. You are the best. Paul.
Ishan Amarasekara
Went in to fix up my bike tyre, wonderful guy Christian not only helped with finding the right inner tube but also taught me how to fix my tyre for the next time as well. Absolutely amazing service.
Neville Wood
Friendly, knowledgeable staff who took the time to run through various options for a mountain bike for my son over several visits.