If you’ve received a fake review on your Perfil de empresa de Google, follow these steps to report it.
Antes de empezar, vaya a Google Business Profile Manager, sign in with the Google account associated with your business, and follow these steps:
- Click the top menu item and navigate to the Google Business Profile Manager.
- In the shortcut options, click on ‘Read reviews.’
- Find the review you want to report in the popup and click the ‘Info icon.’
- In the options popup, choose the reason for the report, whether you think it is off-topic or a spam review.
- Google may take several days to review your report.
- Check your email or the ‘Reseñas‘ section of your Google Business Profile for updates.
Tips for success:
- Familiarize yourself with Google’s review policies.
- If the review is not removed, consider legal action as a last resort or consult a lawyer.
By taking these steps, you can ensure your profile remains a trustworthy resource for your customers.