Respond to crises before they go viral

Use real-time social listening to detect issues early, assess impact fast, and take control of your brand narrative before it’s too late.

Prueba gratuita
Demostración

Start a free trial. * All features included.

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Amado por más de 300,000 marcas — desde gigantes globales hasta negocios locales

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Why is social listening key to crisis response?

Integraciones API oficiales

$ $$$+ .00

Sin EmbedSocial

  • ❌ Manually scroll platforms
  • ❌ Sift through noisy data
  • ❌ No content rights management
  • ❌ Build UGC manually
  • ❌ Use 3–4 tools
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$ 99 .00a partir de

Con EmbedSocial

  • ✅ Track mentions via APIs (Instagram, TikTok, X, YouTube, Google reviews)
  • ✅ Filter by intent, sentiment, and keyword relevance
  • ✅ Request & monitor UGC usage rights automatically
  • ✅ Turn approved UGC into shoppable widgets for clients
  • ✅ One dashboard to monitor, reply, analyze & report
Prueba gratuita

¿Necesitas ayuda? Solicita una demo

Social media listening platform capabilities
Search and organize UGC

Track spikes in negative mentions instantly

Get immediate visibility into sudden increases in negative sentiment, complaints, or controversial mentions.

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Monitor hashtags
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Collection mentions
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Ask AISoon
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Filter and search
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Tag and organize
Ver todas las fuentes
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Análisis y métricas detalladas

Sentiment alerts & dashboards

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Gestión de derechos UGC
Flag and request rights for crisis-related content

Preserve key screenshots or videos, and request permission to use them for transparency or internal training.

→ Request rights directly via Instagram comment

→ Get notified when status changes (pending, approved)

→ Use approved content in shoppable widgets

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Publicación
Post updates with confidence

Use verified insights to craft informed, timely responses across your social media channels. That way, you can quickly address any concerns your customers and the public might have with you.

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Exportar
Stay ahead of viral risks

Quickly export critical mentions and alerts to your incident management tools or email chains. This ensures your crisis response team is notified in real time, with full context, enabling swift decision-making and containment.

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Browse more use cases

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Seguimiento de la marca

Continuously monitor mentions across platforms to catch negative trends early and act before reputational damage escalates.

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Market research

Spot early signs of dissatisfaction or friction in specific regions, products, or campaigns to preempt public backlash.

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Descubrimiento de influyentes

Identify creators who may be escalating issues—or those who can help you mitigate and clarify during turbulent times.

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Seguimiento de la competencia

Learn from your competitors’ crisis missteps by analyzing how their audience responded and how their teams handled the fallout.

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Funciones más avanzadas

No es sólo un widget. Solución todo en uno para todas sus reseñas en línea

Múltiples fuentes + Importación masiva

Consolidate lead signals from Instagram, YouTube, TikTok, LinkedIn, and more. Plus, upload your own offline lead lists or customer data for a complete view.

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Sincronización automática

Never miss a hot lead. Get real-time updates via official API integrations, ensuring you can engage prospects at the peak of their interest.

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Soporte multicuenta

Efficiently manage lead generation efforts across all your brands, clients, or sales team members from one centralized dashboard.

Enriquecimiento de la IA (próximamente)

Let AI prioritize your hottest leads. The system will score and organize posts by purchase intent, sentiment, and keyword triggers, so your sales team can focus on high-probability conversions.

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Social Inbox (soon)

Respond to DMs and comments directly from your lead dashboard, streamlining communication and speeding up the sales cycle.

Organizar contenidos con etiquetas

Segment leads by platform, media type, keywords, tags, or even buying stage. Create custom folders for targeted campaigns and personalized follow-ups.

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Análisis avanzados e informes exportables

Understand which sources and content generate the most qualified leads. Export data for in-depth analysis and optimize your lead generation strategy.

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Filtrado múltiple

Zero in on specific lead segments by filtering by platform, keyword, sentiment, media type, account, or date—perfect for niche targeting or campaign-specific lead capture.

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Moderación flexible

Ensure your web widgets are clean and relevant. Hand-pick content or set up bulk filters to approve or reject posts, maintaining data quality for your website sales efforts.

7 días de prueba gratuita
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Agendar una demostración

Todas las prestaciones incluidas. * Sin contratos.

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Widgets de reseñas

Sell on your website with your customer voice

Leverage authentic reviews and UGC to build trust, showcase value, and directly capture leads on your website.

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Collect content on your website

Turn website visitors into leads by embedding interactive forms and compelling review widgets that encourage sign-ups and inquiries.

Utilizar la IA para generar resúmenes

Cree de forma instantánea resúmenes concisos de los temas de las reseñas, proporcionando a los clientes potenciales información de gran alcance de un vistazo.

Fragmento de estrellas SEO

Stand out in search results. Embed review widgets with rich snippets that display star ratings, increasing click-through rates and driving more organic leads to your site.

CSS personalizadoPopular

Adapte el aspecto de sus widgets para que se ajusten perfectamente a la estética de su marca inmobiliaria con amplias opciones de diseño.

Your roadmap to handling brand crises with confidence

These steps help you act fast, respond wisely, and control the narrative when your brand is under pressure.

Step 1: Set up sentiment and keyword alerts

Track terms tied to complaints, negative buzz, or brand mistakes—plus competitor scandals that may affect you.

Step 2: Monitor & assess in real time

Identify where the crisis is brewing, how fast it’s spreading, and how severe the reactions are.

Step 3: Respond & recover

Deploy statements, engage directly, or highlight positive feedback to contain the damage and reassure your audience.

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Supervise automáticamente las principales plataformas de medios sociales con integraciones API aprobadas

Elige entre supervisar hashtags en YouTube o palabras clave en X. Automáticamente y sin mover un dedo

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X (Twitter)Image Description
Monitor mentions and keywords related to your brand or industry.
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YouTubeImage Description
Automatically collect videos with selected hashtags.
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InstagramImage Description
Track branded hashtags and account mentions across multiple profiles.
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HilosImage Description
Collect mentions and keyword-based posts in real time.
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TikTokImage Description
Aggregate TikTok mentions from multiple accounts.
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GoogleImage Description
Aggregate Google reviews from multiple locations.
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FacebookImage Description
Monitor Facebook mentions and generate UGC.
Planes de precios

Start converting more social conversations today.

Choose the most suitable plan for your needs at a reasonable price.

MensualmenteAnualmente10% OFF

Pro Plus Plan

$49/mes
  • 6 social sources
  • 20,000 views/month
  • Unlimited shoppable widgets
  • Bandeja de entrada social
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Análisis avanzados
Prueba gratuita

Premium Plan

$99/mes
  • 15 social sources
  • 100,000 views/month
  • Unlimited shoppable widgets
  • Bandeja de entrada social
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Análisis avanzados
Prueba gratuita

¿Necesita planes personalizados? Hable con con ventas

Aprobado por API

with official integrations.

Apoyo específico

with success team.

Cumplimiento del GDPR

and ISO certified.

Multilingüe

admin and widgets

Amado por más de 300,000 marcas — desde gigantes globales hasta negocios locales

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