When you disconnect a listing from the platform
When you disconnect a Google Business Listing from your account, the following changes take effect immediately:
Data Syncing Stops: We immediately stop pulling in any new reviews, photos, posts, or analytical data from that listing.
Management Features are Disabled: You will no longer be able to use our platform to reply to reviews, create new posts, or update the business information for that disconnected listing.
Important: Disconnecting a listing from our platform does not affect your actual Google Business Profile. Your business profile remains live and active on Google Search and Maps.
How to disconnect a listing
If you want to remove some of the connected listings all you have to do is:
Navigate to the 'Listings' section on your left side menu
Open the "All listings" tab
Find the listing that you want to remove
Under the "Connected" column, you will see which listings are connected. Open the dropdown menu
Click "No"
That's it, your listing is no longer connected.
If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com
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