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Why my collaboration posts are not being pulled inside my Instagram widget?
Why my collaboration posts are not being pulled inside my Instagram widget?

Learn how to pull and display your Instagram collaboration posts inside your EmbedSocial account.

Teo avatar
Written by Teo
Updated over a week ago

To pull your collaboration posts you can do it in one of two ways depending wether you are the creator of the collaboration post or you were asked to be a collaborator on some post.

1. If you posted the collaboration post and invited another user to be a collaborator these posts will be pulled through the "@Business" source:


Clicking sources, clicking Instagram source, clicking Business source type, selecting your Instagram account


2. If you are the collaborator and other users have sent the collaboration post to you these posts can be pulled via the "@Mentions" source:

Clicking sources, clicking Instagram source, clicking Instagram mention source, selecting your Instagram account


Please note that in order to pull mentioned posts, your Instagram account must be an Instagram business account that is linked to a Facebook page due to Instagram API requirements.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com

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