Skip to main content
Why my reviews are not updating?

I have new reviews but they are not being updated inside my EmbedSocial account

Didi avatar
Written by Didi
Updated over a week ago

You have new reviews and they are not being updated inside your EmbedSocial account?

Thank you for posing this question. Please read further to understand the reason why your reviews are still not shown inside your EmbedSocial account.

If you still don't have an EmbedReviews account, click to start a 7-day trial.

The most common reason for the reviews not being updated is missing permissions.

We need active permissions for our system to generate your Google or Facebook reviews automatically. So once you refresh the permissions, everything should continue to work as expected.

Please note that the missing permissions can occur when you change your password on your Facebook or Google account or If any privacy changes are made. Then automatically you lose access to all third-party platforms such as EmbedSocial.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at

We're here for you 🙏

Did this answer your question?