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Why my albums disappeared from my website?
Why my albums disappeared from my website?

This is the most common reason for why your albums disappeared from your website

Alex avatar
Written by Alex
Updated over a week ago

Thank you for asking this question.

The most common reason for this would be because of missing permissions in your EmbedSocial account. This can be resolved with one click.

Just go to the "Social Accounts" section in the left side menu and click the "Refresh" button:

Please make sure that you are logged in another tab with the same Facebook account, this process can be successful.

Once the permissions are refreshed, the albums will automatically get back on your website in about 10 minutes.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at

We're here for you 🙏

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