FAQs and Troubleshooting
A collection of articles addressing common questions and providing solutions to common issues.
How to refresh 'Missing Permission' on your Instagram or Facebook albums.How to successfully connect, refresh permission on your Facebook, Instagram albums. To continue to auto update your photos.
How to Find my Facebook Page Album URL?Steps on how and where you can find the URL of your Facebook page album.
Why my albums are not shown on my website anymore?Why your Facebook or Instagram albums might not display on your website.
How long does it take for the Facebook albums to update on my website?How long does it take for your new Facebook images to get generated in EmbedSocial and updated on your website.
How long does it take for the Instagram albums to update on my website?How long does it take for your new Instagram images to get generated in EmbedSocial and updated on your website.
Why are my new albums not updating on my website?Why your Facebook albums might be missing or not getting updated from your Gallery embedded on your website.
How can I delete albums from my Gallery?How to delete some of the albums from the Gallery you've generate and displayed on your website.
Why my newest albums are not being pulled?This is the most common reason why your newest albums are not being pulled
Why my albums disappeared from my website?This is the most common reason for why your albums disappeared from your website
Can I pull Facebook albums from a Facebook page that I am not managing?Learn if you can pull albums from a Facebook page that you are not managing.