Respond to crises before they go viral

Use real-time social listening to detect issues early, assess impact fast, and take control of your brand narrative before it’s too late.

Start a free trial. * All features included.

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Apprécié par plus de 300 000 grandes et petites marques. Célèbres dans le monde entier et locales

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Why is social listening key to crisis response?

Intégrations API officielles

$ $$$+ .00

Sans EmbedSocial

  • ❌ Manually scroll platforms
  • ❌ Sift through noisy data
  • ❌ No content rights management
  • ❌ Build UGC manually
  • ❌ Use 3–4 tools
$ 99 .00à partir de

Avec EmbedSocial

  • ✅ Track mentions via APIs (Instagram, TikTok, X, YouTube, Google reviews)
  • ✅ Filter by intent, sentiment, and keyword relevance
  • ✅ Request & monitor UGC usage rights automatically
  • ✅ Turn approved UGC into shoppable widgets for clients
  • ✅ One dashboard to monitor, reply, analyze & report

Track spikes in negative mentions instantly

Get immediate visibility into sudden increases in negative sentiment, complaints, or controversial mentions.

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Monitor hashtags
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Collection mentions
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Ask AISoon
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Filter and search
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Tag and organize
Voir toutes les sources

Gestion des droits des CGU
Flag and request rights for crisis-related content

Preserve key screenshots or videos, and request permission to use them for transparency or internal training.

→ Request rights directly via Instagram comment

→ Get notified when status changes (pending, approved)

→ Use approved content in shoppable widgets

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Édition
Post updates with confidence

Use verified insights to craft informed, timely responses across your social media channels. That way, you can quickly address any concerns your customers and the public might have with you.

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Exportation
Stay ahead of viral risks

Quickly export critical mentions and alerts to your incident management tools or email chains. This ensures your crisis response team is notified in real time, with full context, enabling swift decision-making and containment.

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Browse more use cases

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Surveillance de la marque

Continuously monitor mentions across platforms to catch negative trends early and act before reputational damage escalates.

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Market research

Spot early signs of dissatisfaction or friction in specific regions, products, or campaigns to preempt public backlash.

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Découverte d'influenceurs

Identify creators who may be escalating issues—or those who can help you mitigate and clarify during turbulent times.

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Suivi des concurrents

Learn from your competitors’ crisis missteps by analyzing how their audience responded and how their teams handled the fallout.

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Fonctionnalités plus avancées

Pas seulement un widget. Une solution tout-en-un pour tous vos avis en ligne

Sources multiples + Importation

Consolidate lead signals from Instagram, YouTube, TikTok, LinkedIn, and more. Plus, upload your own offline lead lists or customer data for a complete view.

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Synchronisation automatique

Never miss a hot lead. Get real-time updates via official API integrations, ensuring you can engage prospects at the peak of their interest.

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Prise en charge de plusieurs comptes :

Efficiently manage lead generation efforts across all your brands, clients, or sales team members from one centralized dashboard.

AI enrichment (soon)

Let AI prioritize your hottest leads. The system will score and organize posts by purchase intent, sentiment, and keyword triggers, so your sales team can focus on high-probability conversions.

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Social Inbox (soon)

Respond to DMs and comments directly from your lead dashboard, streamlining communication and speeding up the sales cycle.

Organiser le contenu avec des balises

Segment leads by platform, media type, keywords, tags, or even buying stage. Create custom folders for targeted campaigns and personalized follow-ups.

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Analyses et rapports

Understand which sources and content generate the most qualified leads. Export data for in-depth analysis and optimize your lead generation strategy.

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Multi-filtering

Zero in on specific lead segments by filtering by platform, keyword, sentiment, media type, account, or date—perfect for niche targeting or campaign-specific lead capture.

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La modération

Ensure your web widgets are clean and relevant. Hand-pick content or set up bulk filters to approve or reject posts, maintaining data quality for your website sales efforts.

Toutes les fonctionnalités sont incluses. * Pas de contrat.

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Widgets d'évaluation

Sell on your website with your customer voice

Leverage authentic reviews and UGC to build trust, showcase value, and directly capture leads on your website.

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Collect content on your website

Turn website visitors into leads by embedding interactive forms and compelling review widgets that encourage sign-ups and inquiries.

Utiliser l'IA pour générer des résumés

Créez instantanément des résumés concis des thèmes d'évaluation, offrant ainsi aux clients potentiels une vue d'ensemble de la situation.

L'extrait d'étoiles pour le référencement

Stand out in search results. Embed review widgets with rich snippets that display star ratings, increasing click-through rates and driving more organic leads to your site.

CSS personnaliséPopulaire

Personnalisez l'aspect et la convivialité de vos widgets pour qu'ils correspondent parfaitement à l'esthétique de votre marque immobilière grâce à des options de conception étendues.

Your roadmap to handling brand crises with confidence

These steps help you act fast, respond wisely, and control the narrative when your brand is under pressure.

Step 1: Set up sentiment and keyword alerts

Track terms tied to complaints, negative buzz, or brand mistakes—plus competitor scandals that may affect you.

Step 2: Monitor & assess in real time

Identify where the crisis is brewing, how fast it’s spreading, and how severe the reactions are.

Step 3: Respond & recover

Deploy statements, engage directly, or highlight positive feedback to contain the damage and reassure your audience.

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Plans tarifaires

Start converting more social conversations today.

Choose the most suitable plan for your needs at a reasonable price.

Pro Plus Plan

$49/mois
  • 6 social sources
  • 20,000 views/month
  • Unlimited shoppable widgets
  • Boîte de réception sociale
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Analyse avancée
Démarrer

Premium Plan

$99/mois
  • 15 social sources
  • 100,000 views/month
  • Unlimited shoppable widgets
  • Boîte de réception sociale
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Analyse avancée
Démarrer

Besoin de plans personnalisés ? Parler avec les ventes

Approuvé par l'API

with official integrations.

Soutien dédié

with success team.

Conformité au GDPR

and ISO certified.

Multi-langues

admin and widgets

Apprécié par plus de 300 000 grandes et petites marques. Célèbres dans le monde entier et locales

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