Skip to main content

How to set up "Auto Top-up" for AI credits

A guide to enabling the 'Auto top-up' feature to ensure your automations never stop due to a lack of credits.

Antonia avatar
Written by Antonia
Updated over a week ago

To ensure your AI-powered features like the review auto-responder run without interruption, it's important to always have enough AI Credits. Our 'Auto top-up' feature solves this by automatically purchasing more credits for you when your balance gets low.

This guide will show you how to set it up in just a few steps.

How to get AI credits automatically

  1. From your main dashboard, navigate to the 'AI Credits' section.

  2. Scroll down to find the 'Auto top up' option.

  3. Click the toggle to enable the feature.

  4. Once enabled, you will see two fields to fill in:

    • 'When credits are below': Enter the credit balance that will trigger the automatic purchase. (e.g., 5)

    • 'Automatically buy': Enter the amount of credits you want the system to purchase for you. (e.g., 500)

  5. Click the 'Save' button to activate the automation.

That's it! Your account is now set up to automatically refill your AI credits, giving you peace of mind that your AI automations will always be active.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com.

We're here for you 🙏

Did this answer your question?