All Collections
Collect & import reviews
How to create an email template to request reviews?
How to create an email template to request reviews?

Create and customize your Email Template and send Email Review requests to your customers.

Didi avatar
Written by Didi
Updated over a week ago

Sending Email requests through EmbedReviews is a straightforward process that requires a low effort to set up and provides a highly personalized approach when it comes to gathering feedback from your users!

In this article, we will cover the steps needed for creating and customizing your Email request templates.

Customize your Email Template

1. Go to 'Email&SMS' on the left-hand side menu and click on the 'Templates' tab:

NAvigating on the templates tab inside Email&SMS section

2. Now you can see the option to create a new template or you could simply edit one of the existing templates:

Editing/Creating the email template and saving it

2. On the email template, you can customize the fields such as:

  • Template Name

  • Collect Form Localisation

  • Email Subject

  • And the text of the Email Template

Once you're done, click on 'Save':

Customzie your template and save changes

That's it!

You can also see a preview of the template to make sure the Email is as you desire! Then you can go ahead and send the request.

You can now send this Email request to multiple users and request them to review you by following this article:

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at

We're here for you 🙏

Did this answer your question?