Skip to main content
All CollectionsEmbedReviewsCollect & import reviews
How to personalize your custom reviews source
How to personalize your custom reviews source

Steps and instructions on how you can personalise your custom reviews source

Teo avatar
Written by Teo
Updated over a week ago

In this comprehensive tutorial, we will guide you through the process of personalizing your custom source, thereby enabling you to display your reviews in a way that aligns with your unique brand identity.

This will not only enhance the credibility of your reviews but will also reinforce your brand's image in the minds of your audience.

If you still don't have an EmbedReviews account, click to start a 7-day trial.

Step 1. Log into your EmbedReviews account

Step 2. Go to the Source section and click on the 'Custom reviews' source

Step 3. Add your Custom source name for example 'Zillow reviews' and click on the 'next' button at the top right corner.

Step 4. Click on the 'Change photo' button and a 'pop-up widow' will open with your computer files where you can choose the desired source photo to upload it just click 'open'

Step 5. Populate the 'Source link URL' with the desired source link and optionally you can add a privacy policy link on the next field.

Step 6. Lastly, just click on the 'Save settings button and click on the 'Reviews' tab next to 'General settings

Step 7. You can directly upload your custom reviews inside your new personalized source by clicking on the 'Import' button

Step 8. Download the CSV template on the Import Reviews page

Step 9. Fill it in with your custom reviews. You can do this manually or use a tool to fill in the template. Once you are ready, export the sheet file again in a CSV file. Here is how to do this in Google Sheets:

Click the top left 'File' menu > Click 'Download' > Choose 'Comma separated values (csv)'.

Step 10: Once you have your custom reviews in the CSV template, go back to the import page and click 'Upload file,' make sure the Date format is the same as in your template, for example, YYYY-MM-DD, and click the top right 'Upload reviews' button.

Your custom reviews will appear on the personalized source page, then you can create a widget and that's it!

Example of Zillow reviews

Once the widget is created, in the editor, click the left-hand Embed tab and click 'Copy code'.

Step 3: Go to your website builder, and paste the code into your page editor. Here is how to do this on a WordPress website:

  1. Open your WordPress page in the editor

  2. CLikc the +icon to add a new block

  3. Choose Custom HTML

  4. Paste the reviews widget code in the HTML block

Click Update.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at

We're here for you 🙏

Download the reviews template for CSV upload:

Attachment icon
Did this answer your question?