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How to Pause your Subscription?

Steps on how to pause your current paid subscription due to inactivity or want to take a break, but not canceling.

Laze Trajkov avatar
Written by Laze Trajkov
Updated over a year ago

You can pause your account at any time, and select a time frame when they will auto-activate again.

Once you pause your account your widgets will stop working on your website, and you won't be charged throughout the pause period.

To pause your EmbedSocial monthly subscription, follow the steps below:

  1. Log in to your EmbedSocial account

  2. Click on the 'Profile' section in the bottom-left corner and select the ‘Billing’ option

  3. Click ‘Pause Subscription’ on the top-right corner

A popup will appear where you will need to select 1-6 months to pause the account and click 'Continue'. 

In case you decide that you want to continue with your subscription earlier than selected, choose ‘Resume Subscription’ - a button that will appear in the same position on the 'Billing' page.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com

We're here for you 🙏

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