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General, Pricing and Terms
General information about the platform, prices, account details and similar.
Where can I find my widget code?Where can I find my widget code, so I can embed it on my website?
How to add Lazy loading to your widget?This article provides steps that will help you add lazy loading to your EmbedSocial widget code, to fix the loading issues on your website
What is a Source?What is considered as a source in the platform, and how many sources you can connect.
How Can I Use The Same Widget In Different Layouts?This article will help you how to copy the widget or clone it and use it with different layouts, settings, and moderation.
What is a Feed?What is considered as a feed, and how many feeds you can create.
Do our widgets contain cookies?In this article you can find if EmbedSocial widgets contain cookies
Can I start a trial without entering my credit card details?Try a 7 days free trial without entering your credit card/payment details in EmbedSocial
How to Pause your Subscription?Steps on how to pause your current paid subscription due to the Covid-19 outbreak.
Can I use this on a custom made website?Our widgets work in custom websites that do no use a CMS for their website management.
How to refresh 'Missing Permission' on your Social accounts and make sure you have the correct permissions.How to successfully connect, refresh permission on your Facebook, Instagram accounts. To continue to auto update your posts
On how many websites can I display the widget on?The number of websites you can display the widget on is unlimited.
Can I extend my free trial?If you need more time to test the solution we can extend the trial for you.
Do you offer API Key and API documentation?Does EmbedSocial offer API access?
Do you offer Enterprise plans?Steps on how to request a custom Enterpsrise quote if you want to connect more than 15 sources.
Can I use this in an iframe?You can display your reviews, feeds, albums, or stories in an iframe.
How to Import Google Fonts for your WidgetSteps on how you can import fonts from Google to your EmbedSocial widget.
If I cancel the subscription, will the widget continue to be shown on my website?Learn more what happens to the widget when you cancel.
Do I have to re-embed the widget every time I make a change?Learn if you will need to re-embed the widget on your website every-time you make a change on the editor inside your EmbedSocial account
Is there a limit on widget views on my website?Do you have a limit on how many people can see the widget embedded on my website?
JP - where to contact for support
Can I create multiple widgets from different sources inside my account?Learn if you will be able to create different widgets inside your account from different sources.
Why am I being asked to enter a VAT ID?To avoid being charged VAT tax.
Why a card verification for free trial?Explanation of a credit card requirement in the free trial process.
What is the Price?Check EmbedSocial's specific pricing plans.
Are all the prices in USD?All our prices and subscription plans are in USD
What payment methods do you accept?What kind of payment methods EmbedSocial accepts.
Do you offer discounts?Yes EmbedSocial does offer discount for your subscription plan.
Do you offer discount for non-profits?EmbedSocial offers 50% off discount for all Non-Profit Organizations.
Can I sign up for a yearly plan and get the non-profit discount?Yes, you can sign up for a yearly plan and receive the 50% non-profit discount.
Do you have a free plan?Free plans for all of our products
How can I change my password?Steps on how you can change or reset your password for your account.
Where can I see my Invoices?Where to find your billing details and keep track of your invoices in your EmbedSocial account.
Where can I change my billing info?Update or change your billing info in your EmbedSocial account.
How do I cancel my account?Instructions how to stop using our service, and cancel the trial/subscription.
How do I delete my account?Steps on how you can delete your EmbedSocial account.
How can I convert to a yearly subscription?How can you switch/subscribe to a annual/yearly plan rather than a monthly subscription.
Can more people access the same account?How to get multiple logins and have multiple people have access the same account.
How can I change the email address of my EmbedSocial account?Is there an option to change the email address of my EmbedSocial account?
EmbedSocial's Agency sub-account systemHow to enable the Sub-Account system for Agencies that manage multiple/more clients
Why I am unable to add a new source?This is the most common reason for not being able to add a new source
I don’t want to renew my subscription. What should I do?This is what you need to do if you do not want to renew your subscription.
Can I upgrade my plan/subscription from Pro to ProPlus or Premium?I want to upgrade my plan/subscription from Pro to ProPlus or Premium
How can I change my password if I don't know the current one?Learn the steps on how to change the password if you don't know your current one