Thank you for posing this question. Please read further to understand what happens when you change or cancel your subscription.
- Monthly subscription
If you cancel your monthly subscription to any EmbedSocial product, the widget will continue to be active on your website until your subscription period expires. However, if your subscription expires without renewal, all widgets embedded on your website will stop functioning altogether and may appear as non-functional elements unless removed.
To illustrate, if you subscribe on the 1st day of a month and cancel mid-month, your subscription will stay active until the 1st day of the following month. After this date, your account will be deactivated, and the reviews widget will no longer be visible. Additionally, any expired subscription will result in the complete functionality loss of embedded widgets, leaving behind non-functional site elements unless the widget code is manually removed.
- Yearly subscription
If you cancel your yearly subscription, the widgets will remain operational until the expiration date of your annual subscription.
Recommendations for Managing Widgets
Maintaining Functionality: Ensure that your subscription remains active to retain complete widget functionality. If you choose the free plan, expect aesthetic and feature-based restrictions.
Removing Widgets: Once expired, removing non-functional widgets prevents your website from displaying inoperative content.
- Downgrading to the Free Plan
When you downgrade to the free plan, your widgets will continue to be active but with restricted functionality. Advanced features like customization options will no longer be accessible, and the widgets may adopt a default design. Should your subscription expire and not be renewed, all widgets on your site will cease functioning and could display as non-functional elements unless you remove the widget code.
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