Respond to crises before they go viral

Use real-time social listening to detect issues early, assess impact fast, and take control of your brand narrative before it’s too late.

Start a free trial. * All features included.

Image

Amato da oltre 300.000 marchi grandi e piccoli. Famosi in tutto il mondo e locali

Sony logo
image
image
image
image
image

Why is social listening key to crisis response?

Integrazioni API ufficiali

$ $$$+ .00

Senza EmbedSocial

  • ❌ Manually scroll platforms
  • ❌ Sift through noisy data
  • ❌ No content rights management
  • ❌ Build UGC manually
  • ❌ Use 3–4 tools
$ 99 .00a partire da

Con EmbedSocial

  • ✅ Track mentions via APIs (Instagram, TikTok, X, YouTube, Google reviews)
  • ✅ Filter by intent, sentiment, and keyword relevance
  • ✅ Request & monitor UGC usage rights automatically
  • ✅ Turn approved UGC into shoppable widgets for clients
  • ✅ One dashboard to monitor, reply, analyze & report

Avete bisogno di aiuto? Prenota una demo

Track spikes in negative mentions instantly

Get immediate visibility into sudden increases in negative sentiment, complaints, or controversial mentions.

Icon
Monitor hashtags
Icon
Collection mentions
Icon
Ask AISoon
Icon
Filter and search
Icon
Tag and organize
Vedi tutte le fonti

Gestione dei diritti UGC
Flag and request rights for crisis-related content

Preserve key screenshots or videos, and request permission to use them for transparency or internal training.

→ Request rights directly via Instagram comment

→ Get notified when status changes (pending, approved)

→ Use approved content in shoppable widgets

Image

Editoria
Post updates with confidence

Use verified insights to craft informed, timely responses across your social media channels. That way, you can quickly address any concerns your customers and the public might have with you.

Image

Esportazione
Stay ahead of viral risks

Quickly export critical mentions and alerts to your incident management tools or email chains. This ensures your crisis response team is notified in real time, with full context, enabling swift decision-making and containment.

Image

Browse more use cases

Image

Monitoraggio del marchio

Continuously monitor mentions across platforms to catch negative trends early and act before reputational damage escalates.

Esplora ora
Image

Market research

Spot early signs of dissatisfaction or friction in specific regions, products, or campaigns to preempt public backlash.

Esplora ora
Image

Scoperta degli influencer

Identify creators who may be escalating issues—or those who can help you mitigate and clarify during turbulent times.

Esplora ora
Image

Monitoraggio della concorrenza

Learn from your competitors’ crisis missteps by analyzing how their audience responded and how their teams handled the fallout.

Esplora ora

Caratteristiche più avanzate

Non solo un widget. Una soluzione completa per tutte le vostre recensioni online

Più fonti + Importazione

Consolidate lead signals from Instagram, YouTube, TikTok, LinkedIn, and more. Plus, upload your own offline lead lists or customer data for a complete view.

SVG

Auto-sincronizzazione

Never miss a hot lead. Get real-time updates via official API integrations, ensuring you can engage prospects at the peak of their interest.

SVG

Supporto per più conti:

Efficiently manage lead generation efforts across all your brands, clients, or sales team members from one centralized dashboard.

Arricchimento dell'intelligenza artificiale (presto)

Let AI prioritize your hottest leads. The system will score and organize posts by purchase intent, sentiment, and keyword triggers, so your sales team can focus on high-probability conversions.

SVG

Social Inbox (soon)

Respond to DMs and comments directly from your lead dashboard, streamlining communication and speeding up the sales cycle.

Organizzare i contenuti con i tag

Segment leads by platform, media type, keywords, tags, or even buying stage. Create custom folders for targeted campaigns and personalized follow-ups.

SVG

Analisi e rapporti

Understand which sources and content generate the most qualified leads. Export data for in-depth analysis and optimize your lead generation strategy.

SVG

Multi-filtraggio

Zero in on specific lead segments by filtering by platform, keyword, sentiment, media type, account, or date—perfect for niche targeting or campaign-specific lead capture.

SVG

Moderazione

Ensure your web widgets are clean and relevant. Hand-pick content or set up bulk filters to approve or reject posts, maintaining data quality for your website sales efforts.

Tutte le caratteristiche sono incluse. * Nessun contratto.

Image Description
Recensioni widget

Sell on your website with your customer voice

Leverage authentic reviews and UGC to build trust, showcase value, and directly capture leads on your website.

Image

Collect content on your website

Turn website visitors into leads by embedding interactive forms and compelling review widgets that encourage sign-ups and inquiries.

Utilizzare l'intelligenza artificiale per generare sintesi

Creare istantaneamente riepiloghi concisi dei temi delle recensioni, fornendo potenti informazioni a colpo d'occhio per i potenziali clienti.

Snippet di stelle SEO

Stand out in search results. Embed review widgets with rich snippets that display star ratings, increasing click-through rates and driving more organic leads to your site.

CSS personalizzatoPopolare

Grazie alle numerose opzioni di design, potete personalizzare l'aspetto dei vostri widget in modo che si adattino perfettamente all'estetica del vostro marchio immobiliare.

Your roadmap to handling brand crises with confidence

These steps help you act fast, respond wisely, and control the narrative when your brand is under pressure.

Step 1: Set up sentiment and keyword alerts

Track terms tied to complaints, negative buzz, or brand mistakes—plus competitor scandals that may affect you.

Step 2: Monitor & assess in real time

Identify where the crisis is brewing, how fast it’s spreading, and how severe the reactions are.

Step 3: Respond & recover

Deploy statements, engage directly, or highlight positive feedback to contain the damage and reassure your audience.

SVG Arrow
Piani tariffari

Start converting more social conversations today.

Choose the most suitable plan for your needs at a reasonable price.

Pro Plus Plan

$49/mese
  • 6 social sources
  • 20,000 views/month
  • Unlimited shoppable widgets
  • Posta in arrivo sociale
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Analisi avanzata
Iniziare la prova gratuita

Premium Plan

$99/mese
  • 15 social sources
  • 100,000 views/month
  • Unlimited shoppable widgets
  • Posta in arrivo sociale
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Analisi avanzata
Iniziare la prova gratuita

Avete bisogno di piani personalizzati? Parlare con le vendite

Approvato da API

with official integrations.

Supporto dedicato

with success team.

Conformità al GDPR

and ISO certified.

Multilingue

admin and widgets

Amato da oltre 300.000 marchi grandi e piccoli. Famosi in tutto il mondo e locali

image
image
image
image
image
image