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Widget view & Source media limits – Everything you need to know
Widget view & Source media limits – Everything you need to know

Learn about the monthly limits on total widget views and media per source within your plan.

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Written by Didi
Updated this week

Learn more about our views limit per widget

In this section, you will learn how we calculate the widget views and why these numbers might differ from those in your other analytics tools. Discover how widget views work within EmbedSocial and how you can effectively monitor and manage them to maximize your website’s social engagement and performance. Additionally, you'll learn about the view limits per widget in our plans.

What are widget views?

A widget view is counted each time someone loads the page where your widget is embedded. Every time a visitor accesses a page where the widget is displayed, one view is counted.

Please note that: The views do represent the total number of times the widget is loaded, not the number of individual visitors to the page. A view does not equate to interactions or clicks on the widget itself. Views are counted even if the visitor doesn't see the widget. For example, if the widget is at the bottom of the page and the visitor doesn't scroll down, it still registers as a view.

Please note that the number of widget views on your website impacts your plan. If your website experiences higher traffic, you may need to upgrade to a higher plan.

Here’s a breakdown of the monthly view limits per widget for each plan:

  • Free Plan – Up to 2,000 views per month

  • Pro Plan – Up to 5,000 views per month

  • Pro Plus Plan – Up to 20,000 views per month

  • Premium Plan – Up to 100,000 views per month

  • Enterprise PlanCustom limit based on your needs

Understanding view limits per widget

View limits are counted every month and apply to the whole account, not to individual widgets or websites. This means that if you have multiple widgets from the same EmbedSocial account or the same widget placed on different pages, the views will accumulate. For example, loading two widgets from the same account on a single page will count as two separate views.

If you notice that your views are being used up more quickly than expected, please check these points:

Where the widget is embedded - If you embed the widget on every page of your site instead of just one specific page, the widget will receive more views compared to being embedded on only a single page.

Number of widgets you create in one account - The view limit for each account is shared across all your widgets. For example, the limit for the free plan is 2,000 views per month, and this total applies to all the widgets you’ve created, not 2,000 views for each individual widget.

Number of Websites - The more websites you embed your widgets on, the more views your widgets will have.

Your views as owner - To ensure that your own interactions with the widgets do not count towards your view limits, make sure you are logged into your EmbedSocial account from the same browser and device you use to manage your website.

Note: Views are counted each time a widget loads on your website. Please note that Google Analytics and other tools track views differently, which can cause discrepancies with EmbedSocial's statistics.

Monitor view limits inside your EmbedSocial account

For example, if you reach the limit of 2,000 views per month with your free plan, please note that the widget will be disabled on your website until the next month. Alternatively, you can reactivate it immediately by upgrading to one of the higher plans. If you have any questions or need assistance, feel free to contact us via live chat or at support@embedsocial.com.

Here you can learn more about our pricing plans.

In order to monitor the total number of views, you will need to:

1. Navigate inside your account and in the bottom-left corner you will have this option:

Learn more about media per source limits

In this section, you’ll learn how the Media per Source limits work, how media items are counted, and what happens when you reach your monthly quote. Understanding these limits can help you better manage your content.

What is Media per Source?

The Media per Source limit refers to the maximum number of social media posts, images, videos, or reviews that can be imported, displayed in the widget, analyzed, or stored in your EmbedSocial account per connected source each month.

Each plan has a different limit per source, and once you reach that limit, no additional media will be imported until the next monthly reset.

Monthly Media Limits per Source by Plan

Here’s an overview of the monthly media limits per connected source based on your subscription plan:

  • Free Plan – Up to 500 media items per source per month

  • Pro Plan – Up to 1,500 media items per source per month

  • Pro Plus Plan – Up to 5,000 media items per source per month

  • Premium Plan – Up to 30,000 media items per source per month

  • Enterprise Plan – Custom limit based on your needs

Monthly Reset

On the first day of each month, your media limit resets to zero, allowing you to start fresh with a full limit. Your previous content remains available in your dashboard, but new media imports will only resume once the new month begins.

What Happens When You Reach Your Limit?

If you reach your monthly limit before the reset:

  • No New Media Imports – New posts, images, videos, or reviews will not be imported from your source until the next month.

  • Existing Media Stays Accessible – All previously imported media will remain available in your EmbedSocial dashboard and on your website.

  • Upgrade Option – If you need more media items imported before the reset, you can upgrade to a higher plan for increased limits. Here you can learn more about our pricing plans

You can contact us anytime by clicking on the Blue button on the bottom right corner of your screen, or contact us at support@embedsocial.com

We'll be more than happy to assist you.

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