Account Information
Detailed information about your account
By Alex and 3 others4 authors17 articles
- How can I change my password?Steps on how you can change or reset your password for your account.
- Can I upgrade my plan/subscription from Pro to ProPlus or Premium?I want to upgrade my plan/subscription from Pro to ProPlus or Premium
- Where can I see my Invoices?Where to find your billing details and keep track of your invoices in your EmbedSocial account.
- Where can I change my billing info?Update or change your billing info in your EmbedSocial account.
- Why I am unable to add a new source?This is the most common reason for not being able to add a new source
- How can I convert to a yearly subscription?How can you switch/subscribe to a annual/yearly plan rather than a monthly subscription.
- Can more people access the same account?How to get multiple logins and have multiple people have access the same account.
- How can I change the email address of my EmbedSocial account?Steps on how you can change your email for your account.
- EmbedSocial's Agency sub-account systemHow to enable the Sub-Account system for Agencies that manage multiple/more clients
- I want to cancel my subscription. What should I do?This is what you need to do if you do not want to renew your subscription.
- How can I change my password if I don't know the current one?Learn the steps on how to change the password if you don't know your current one
- How do I cancel my account?Instructions how to stop using our service, and cancel the trial/subscription.
- How do I delete my account?Steps on how you can delete your EmbedSocial account.
- How can I downgrade my plan?Learn how to downgrade your plan inside your EmbedSocial account
- How can I renew my subscription?Learn on how to renew your already canceled subscription
- Can I access the billing page or update billing information through my team member account?Learn if you can access the billing page and update your billing information through a team member account
- Instagram’s Basic Display API is no longer availableTo ensure uninterrupted service on EmbedSocial, upgrade your Private Instagram account to a Business or Creator account.