Respond to crises before they go viral

Use real-time social listening to detect issues early, assess impact fast, and take control of your brand narrative before it’s too late.

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Adorado por mais de 300.000 marcas em todo o mundo — desde negócios locais até marcas globais

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Why is social listening key to crisis response?

Integrações oficiais de API

$ $$$+ .00

Sem EmbedSocial

  • ❌ Manually scroll platforms
  • ❌ Sift through noisy data
  • ❌ No content rights management
  • ❌ Build UGC manually
  • ❌ Use 3–4 tools
Comprar agora
$ 99 .00a partir de

Com EmbedSocial

  • ✅ Track mentions via APIs (Instagram, TikTok, X, YouTube, Google reviews)
  • ✅ Filter by intent, sentiment, and keyword relevance
  • ✅ Request & monitor UGC usage rights automatically
  • ✅ Turn approved UGC into shoppable widgets for clients
  • ✅ One dashboard to monitor, reply, analyze & report
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Social media listening platform capabilities
Search and organize UGC

Track spikes in negative mentions instantly

Get immediate visibility into sudden increases in negative sentiment, complaints, or controversial mentions.

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Monitor hashtags
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Collection mentions
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Ask AISoon
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Filter and search
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Tag and organize
Ver todas as fontes
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Analítica

Sentiment alerts & dashboards

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Gestão de direitos UGC
Flag and request rights for crisis-related content

Preserve key screenshots or videos, and request permission to use them for transparency or internal training.

→ Request rights directly via Instagram comment

→ Get notified when status changes (pending, approved)

→ Use approved content in shoppable widgets

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Publicações
Post updates with confidence

Use verified insights to craft informed, timely responses across your social media channels. That way, you can quickly address any concerns your customers and the public might have with you.

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Exportação
Stay ahead of viral risks

Quickly export critical mentions and alerts to your incident management tools or email chains. This ensures your crisis response team is notified in real time, with full context, enabling swift decision-making and containment.

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Browse more use cases

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Controlo da marca

Continuously monitor mentions across platforms to catch negative trends early and act before reputational damage escalates.

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Market research

Spot early signs of dissatisfaction or friction in specific regions, products, or campaigns to preempt public backlash.

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Descoberta de influenciadores

Identify creators who may be escalating issues—or those who can help you mitigate and clarify during turbulent times.

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Acompanhamento da concorrência

Learn from your competitors’ crisis missteps by analyzing how their audience responded and how their teams handled the fallout.

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Funcionalidades mais avançadas

Não é apenas um widget. Solução tudo-em-um para todas as suas avaliações online

Várias fontes + Importação

Consolidate lead signals from Instagram, YouTube, TikTok, LinkedIn, and more. Plus, upload your own offline lead lists or customer data for a complete view.

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Sincronização automática

Never miss a hot lead. Get real-time updates via official API integrations, ensuring you can engage prospects at the peak of their interest.

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Suporte para várias contas:

Efficiently manage lead generation efforts across all your brands, clients, or sales team members from one centralized dashboard.

Enriquecimento de IA (em breve)

Let AI prioritize your hottest leads. The system will score and organize posts by purchase intent, sentiment, and keyword triggers, so your sales team can focus on high-probability conversions.

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Social Inbox (soon)

Respond to DMs and comments directly from your lead dashboard, streamlining communication and speeding up the sales cycle.

Organizar conteúdos com etiquetas

Segment leads by platform, media type, keywords, tags, or even buying stage. Create custom folders for targeted campaigns and personalized follow-ups.

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Análises e relatórios

Understand which sources and content generate the most qualified leads. Export data for in-depth analysis and optimize your lead generation strategy.

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Multifiltragem

Zero in on specific lead segments by filtering by platform, keyword, sentiment, media type, account, or date—perfect for niche targeting or campaign-specific lead capture.

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Moderação avançada

Ensure your web widgets are clean and relevant. Hand-pick content or set up bulk filters to approve or reject posts, maintaining data quality for your website sales efforts.

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Todas as funcionalidades incluídas. * Sem contratos.

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Widgets de avaliações

Sell on your website with your customer voice

Leverage authentic reviews and UGC to build trust, showcase value, and directly capture leads on your website.

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Collect content on your website

Turn website visitors into leads by embedding interactive forms and compelling review widgets that encourage sign-ups and inquiries.

Utilizar a IA para gerar resumos

Crie instantaneamente resumos concisos dos temas das avaliações, fornecendo informações rápidas e poderosas aos potenciais clientes.

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Stand out in search results. Embed review widgets with rich snippets that display star ratings, increasing click-through rates and driving more organic leads to your site.

CSS personalizadoPopular

Adapte o aspeto e a sensação dos seus widgets para que correspondam perfeitamente à estética da sua marca imobiliária com opções de design abrangentes.

Your roadmap to handling brand crises with confidence

These steps help you act fast, respond wisely, and control the narrative when your brand is under pressure.

Step 1: Set up sentiment and keyword alerts

Track terms tied to complaints, negative buzz, or brand mistakes—plus competitor scandals that may affect you.

Step 2: Monitor & assess in real time

Identify where the crisis is brewing, how fast it’s spreading, and how severe the reactions are.

Step 3: Respond & recover

Deploy statements, engage directly, or highlight positive feedback to contain the damage and reassure your audience.

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Monitorizar automaticamente todas as principais plataformas de redes sociais com integrações de API aprovadas

Escolha entre monitorizar hashtags no YouTube ou palavras-chave no X. Automaticamente e sem mexer um dedo

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X (Twitter)Image Description
Monitor mentions and keywords related to your brand or industry.
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YouTubeImage Description
Automatically collect videos with selected hashtags.
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InstagramImage Description
Track branded hashtags and account mentions across multiple profiles.
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FiosImage Description
Collect mentions and keyword-based posts in real time.
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TikTokImage Description
Aggregate TikTok mentions from multiple accounts.
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GoogleImage Description
Aggregate Google reviews from multiple locations.
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FacebookImage Description
Monitor Facebook mentions and generate UGC.
Planos de preços

Start converting more social conversations today.

Choose the most suitable plan for your needs at a reasonable price.

MensalAnual10% OFF

Pro Plus Plan

$49/mês
  • 6 social sources
  • 20,000 views/month
  • Unlimited shoppable widgets
  • Caixa de entrada social
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Análise avançada
Teste grátis

Premium Plan

$99/mês
  • 15 social sources
  • 100,000 views/month
  • Unlimited shoppable widgets
  • Caixa de entrada social
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Análise avançada
Teste grátis

Precisa de planos personalizados? Conversa com vendas

Aprovado pela API

with official integrations.

Suporte dedicado

with success team.

Conformidade com o RGPD

and ISO certified.

Multi-língua

admin and widgets

Adorado por mais de 300.000 marcas em todo o mundo — desde negócios locais até marcas globais

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