Respond to crises before they go viral

Use real-time social listening to detect issues early, assess impact fast, and take control of your brand narrative before it’s too late.

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Start a free trial. * All features included.

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Loved by 300,000+ big and small brands. World-famous and local

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Why is social listening key to crisis response?

Official API integrations

$ $$$+ .00

Without EmbedSocial

  • ❌ Manually scroll platforms
  • ❌ Sift through noisy data
  • ❌ No content rights management
  • ❌ Build UGC manually
  • ❌ Use 3–4 tools
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$ 99 .00starting at

With EmbedSocial

  • ✅ Track mentions via APIs (Instagram, TikTok, X, YouTube, Google reviews)
  • ✅ Filter by intent, sentiment, and keyword relevance
  • ✅ Request & monitor UGC usage rights automatically
  • ✅ Turn approved UGC into shoppable widgets for clients
  • ✅ One dashboard to monitor, reply, analyze & report
Start free trial now

Need help? Book a demo

Social media listening platform capabilities
Search and organize UGC

Track spikes in negative mentions instantly

Get immediate visibility into sudden increases in negative sentiment, complaints, or controversial mentions.

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Monitor hashtags
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Collection mentions
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Ask AISoon
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Filter and search
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Tag and organize
See all sources
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Analytics

Sentiment alerts & dashboards

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UGC Rights Management
Flag and request rights for crisis-related content

Preserve key screenshots or videos, and request permission to use them for transparency or internal training.

→ Request rights directly via Instagram comment

→ Get notified when status changes (pending, approved)

→ Use approved content in shoppable widgets

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Publishing
Post updates with confidence

Use verified insights to craft informed, timely responses across your social media channels. That way, you can quickly address any concerns your customers and the public might have with you.

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Export
Stay ahead of viral risks

Quickly export critical mentions and alerts to your incident management tools or email chains. This ensures your crisis response team is notified in real time, with full context, enabling swift decision-making and containment.

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Browse more use cases

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Brand monitoring

Continuously monitor mentions across platforms to catch negative trends early and act before reputational damage escalates.

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Market research

Spot early signs of dissatisfaction or friction in specific regions, products, or campaigns to preempt public backlash.

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Influencer discovery

Identify creators who may be escalating issues—or those who can help you mitigate and clarify during turbulent times.

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Competitor tracking

Learn from your competitors’ crisis missteps by analyzing how their audience responded and how their teams handled the fallout.

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More advanced features

Not just a widget. All-in-one solution for all your online reviews

Multiple sources + Import

Consolidate lead signals from Instagram, YouTube, TikTok, LinkedIn, and more. Plus, upload your own offline lead lists or customer data for a complete view.

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Auto-sync

Never miss a hot lead. Get real-time updates via official API integrations, ensuring you can engage prospects at the peak of their interest.

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Multi-account support:

Efficiently manage lead generation efforts across all your brands, clients, or sales team members from one centralized dashboard.

AI enrichment (soon)

Let AI prioritize your hottest leads. The system will score and organize posts by purchase intent, sentiment, and keyword triggers, so your sales team can focus on high-probability conversions.

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Social Inbox (soon)

Respond to DMs and comments directly from your lead dashboard, streamlining communication and speeding up the sales cycle.

Organize content with Tags

Segment leads by platform, media type, keywords, tags, or even buying stage. Create custom folders for targeted campaigns and personalized follow-ups.

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Analytics & Reports

Understand which sources and content generate the most qualified leads. Export data for in-depth analysis and optimize your lead generation strategy.

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Multi-filtering

Zero in on specific lead segments by filtering by platform, keyword, sentiment, media type, account, or date—perfect for niche targeting or campaign-specific lead capture.

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Moderation

Ensure your web widgets are clean and relevant. Hand-pick content or set up bulk filters to approve or reject posts, maintaining data quality for your website sales efforts.

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or
Schedule demo

All features included. * No contracts.

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Reviews widgets

Sell on your website with your customer voice

Leverage authentic reviews and UGC to build trust, showcase value, and directly capture leads on your website.

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Collect content on your website

Turn website visitors into leads by embedding interactive forms and compelling review widgets that encourage sign-ups and inquiries.

Use AI to generate summaries

Instantly create concise summaries of review themes, providing powerful at-a-glance insights for potential customers.

SEO stars snippet

Stand out in search results. Embed review widgets with rich snippets that display star ratings, increasing click-through rates and driving more organic leads to your site.

Custom CSSPopular

Tailor the look and feel of your widgets to perfectly match your real estate brand’s aesthetics with extensive design options.

Your roadmap to handling brand crises with confidence

These steps help you act fast, respond wisely, and control the narrative when your brand is under pressure.

Step 1: Set up sentiment and keyword alerts

Track terms tied to complaints, negative buzz, or brand mistakes—plus competitor scandals that may affect you.

Step 2: Monitor & assess in real time

Identify where the crisis is brewing, how fast it’s spreading, and how severe the reactions are.

Step 3: Respond & recover

Deploy statements, engage directly, or highlight positive feedback to contain the damage and reassure your audience.

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Automatically monitor all major social media platforms with approved API integrations

Choose from monitoring hashtags on YouTube or keywords on X. Automatically and without lifting a finger

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X (Twitter)Image Description
Monitor mentions and keywords related to your brand or industry.
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YouTubeImage Description
Automatically collect videos with selected hashtags.
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InstagramImage Description
Track branded hashtags and account mentions across multiple profiles.
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ThreadsImage Description
Collect mentions and keyword-based posts in real time.
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TikTokImage Description
Aggregate TikTok mentions from multiple accounts.
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GoogleImage Description
Aggregate Google reviews from multiple locations.
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FacebookImage Description
Monitor Facebook mentions and generate UGC.
Pricing plans

Start converting more social conversations today.

Choose the most suitable plan for your needs at a reasonable price.

MonthlyYearly10% OFF

Pro Plus Plan

$49/month
  • 6 social sources
  • 20,000 views/month
  • Unlimited shoppable widgets
  • Social inbox
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Advanced analytics
Start free trial

Premium Plan

$99/month
  • 15 social sources
  • 100,000 views/month
  • Unlimited shoppable widgets
  • Social inbox
  • Social media scheduling
  • Rights requests
  • X monitoring
  • Advanced analytics
Start free trial

Need custom plans? Talk with sales

API approved

with official integrations.

Dedicated support

with success team.

GDPR compliance

and ISO certified.

Multi-language

admin and widgets

Loved by 300,000+ big and small brands. World-famous and local

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