Fehlerbehebung
Fix the most common issues: refreshing permissions, sources that won't connect, and content or widgets that aren't updating or showing.
Why I am unable to add a new source?
This is the most common reason for not being able to add a new source
The desired Instagram account is not shown when adding a new source
What to do when the Instagram account you manage is not listed after you connect your Facebook account.
Why do I need to connect my Facebook account to add an Instagram hashtag?
Why an Instagram business account connected to a Facebook page is required to pull Instagram hashtag feeds.
Why my new posts are not being pulled?
Why my new posts are not being pulled inside my EmbedSocial account?
Why only 50 posts are pulled from my account?
Why the latest 50 posts are pulled first, and how to get the rest of your posts.
Why some Instagram Reels are not displaying in my feed?
The most common reason why we cannot pull Instagram reels that contain music.
Why my TikTok posts are not updating?
One of the most common reasons why the latest TikTok posts are not pulled.
Why my collaboration posts are not being pulled inside my Instagram widget?
How to pull your collaboration posts, whether you created the post or were asked to be a collaborator.
Why my deleted Instagram post is still showing inside EmbedSocial?
Why a post you deleted on Instagram still shows inside EmbedSocial, and how to delete it from the platform too.
Why the re-posts from my LinkedIn page are not shown in my feed?
How LinkedIn re-posts work within the EmbedSocial widget. The LinkedIn API only allows us to pull posts originally published by your connected account.
Can I pull edited information after an Instagram post is already pulled?
Why we can't pull edited data from Instagram posts that are already pulled to your EmbedSocial account.
How to refresh your missing permission inside EmbedSocial
How to successfully refresh your missing permission on your Facebook and Google accounts. To continue to auto update your reviews.
My Google account is connected but the reviews are still not shown
Why my Google reviews are not shown even inside my EmbedSocial account even if my Google account is connected?
Why my reviews are not updating?
I have new reviews but they are not being updated inside my EmbedSocial account
Why my Google locations are not showing in EmbedSocial
The two main reasons your Google Business Profile locations don't appear after connecting your Google account, and how to fix it.
Why my newest reviews are not shown inside my widget?
The most common reasons why reviews pulled into your account are not shown inside your widget.
Why my Facebook review avatars are broken?
How to resolve broken avatars on your Facebook reviews
Why the button and posts are not clickable on my website?
Reason why the button and posts are not clickable on the website.
My reviews widget is not showing up on Squarespace
If your widget only appears after you refresh the page on Squarespace, you need to disable Ajax loading.
I have re-activated my subscription but the widgets are still not shown
Three reasons why your widgets are still not shown on your website after you re-activate your subscription.
Can AI tools like ChatGPT and Claude read my review widget?
Understand why AI bots and LLMs may not see the reviews inside an embedded widget, and how adding your Schema code to the page makes your rating and reviews readable by AI.
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