Customer success story

Learn how Eros Gets More Conversions with Reviews Widget

Eros logo
Industry
Retail
Goals
Increase conversions
Location
Canada

Andre Provost is the President and Member of the Board of Directors of a Canadian chain of retail stores called Éros & Compagnie.

We asked him a few questions to share his experience with the EmbedSocial platform, and here are his

What do you like best about EmbedSocial?

We’ve been using EmbedSocial for… years now. Simple to use, efficient… We have a chain of retail stores in which we ask our customers if they appreciate our services.

Following a series of A/B tests, once aggregated on our website, the sum of these reviews is an important online conversion factor, especially since the reviews come from genuine and verified sources.

In addition, throughout our collaboration, the EmbedReviews team has been exemplary in terms of customer support: fast, efficient and with solutions. I love working with their team, which is also very friendly.

What do you dislike about EmbedSocial?

What to say…

The price? No, that’s more than reasonable. The quality of the platform? No, it’s outstanding. Customer service? No, it’s great. The innovations? They always have new products and are well integrated into their product family.

Andre Provost

What problems is EmbedSocial solving, and how is that benefiting you?”

As we are a chain of retail stores, EmbedSocial allows us to aggregate all reviews from our different stores instantly and effortlessly. The conclusion for us: an increase in online sales.

Reviews widget example

Here is their Google reviews widget showcasing their rating of 5.0 out of 19364  reviews.

Google reviews widget example by Eros and Company

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