Crisis Detection

ChatGPT
or
Perplexity

Crisis detection is your early-warning system for reputational risk, i.e., catching problems before they escalate.

Spotting signs of a brewing crisis

Crisis detection with EmbedSocial includes:

  • Watching for negative sentiment trends;
  • Tracking spikes in complaint-heavy reviews;
  • Tracking the right keywords to reveal impending crises.

Why early detection is critical?

  • Limits brand damage;
  • Gives you time to control the narrative;
  • Prevents delayed, reactive responses.

How to respond effectively?

  • Set up crisis alerts to catch issues early;
  • Conduct a sentiment analysis often;
  • Investigate flagged mentions quickly;
  • Acknowledge issues publicly when needed;
  • Loop in customer support and PR immediately.

Ready to manage your UGC?

Sign up for social listneing, UGC and GBP management - all in one place.

Start free trial


Author

SEO & Content Editor @EmbedSocial 

SEO & Content Editor with extensive experience in helping SMBs understand how to establish and nurture their online presence, write and edit useful blog posts about their products and services, and build, manage, and optimize their websites for success!