Paid Customer Success Internship
EmbedSocial is actively looking for new interns who will join the Customer Success team, get to know our platform and users, answer questions for our users and create tutorials and guides.
About the internship
We are looking for new team members ready to jump into a new adventure, hard workers, and are eager to learn and grow.
You have a unique opportunity to join a very ambitious, smart, and hardworking team, creating its own platform used by more than 200 000 users worldwide
The customer success team is critical to our operations to provide exceptional value and go the extra mile to exceed our users’ expectations.
EmbedSocial sounds like the place you want to be right now?
Here is what you will do:
- Get to know the EmbedSocial platform
- Get to know our customers
- Assist users with questions via online chat
- Create and improve tutorials, guides, and other communication materials
- You will be switching between two shifts from 09-17 and 14-22
Here is what you need to start:
- Candidates from economics, eBusiness, computer science and information technology background preferred, last year or recently graduated
- Fluent in English, speaking and content writing
- A growth and practical mindset with trial and error
- Ability to make proactive decisions, self-starter
- Open for direct feedback and constant collaboration with others
Bonus:
- knowledge of HTML and CSS
Benefits: Here is what you will get
- 350 eur per month
- Employment for 3 months
- Internship planned start July 10th 2023
- Option to get full employment with 500 eur per month starting salary and private health insurance
- Mentor – someone to guide you and help you grow
- Weekends and public holidays are non-working days
- Opportunity to work and learn from some of the smartest people in town
- Unlimited vacation
- Extended weekends
- Impact – get the chance to have your work used by lots of small business from all over the world and also big brands like Motorola
We are a diverse squad! And we want to continue to include more different people from any nationality, race, age, gender, religion, or sexual orientation.