Create customer success reports in Notion AI

What does it do?

Connect EmbedSocial with Claude or ChatGPT and Notion to create an agent that pulls this week's reviews and rating average, then saves a summary with highlights and concerns directly to your Notion workspace. Instead of compiling this by hand each week, the agent handles the pull and the write-up, leaving you with a ready-to-read document.

Useful for

• Keeping customer success teams informed: a running summary of what customers are saying, without manual compilation;
• Documenting sentiment trends in one place: build a searchable record in Notion instead of scattered notes;
• Saving weekly reporting time: skip re-reading every review to write the recap yourself.

How to create customer success reports in Notion AI

1. Create your EmbedSocial account. Sign up for a free EmbedSocial trial to connect your Google Reviews source and turn on the MCP.
2. Connect your Google Reviews source in EmbedSocial. Add the business location(s) you want to report on.
3. Connect Notion in your AI tool. Make sure your AI environment can create or update pages in your workspace.
4. Set up the EmbedSocial MCP in Claude or ChatGPT. Paste the MCP URL into your AI tool and authorize access with your EmbedSocial account.
5. Run the prompt. Ask your AI tool to summarize this week's reviews and save the report to Notion.

Note: Depending on the connectors you are using, you may be prompted to authenticate your platform connections by logging into your accounts.

Your AI tool pulls the week's data, writes the summary, and saves it directly to Notion.

Prefer to build this into your own app instead of running it from a prompt? The same posts, mentions, reviews and widget analytics are available through the social media API.