In the new age, it’s important to understand what your employees feel about their workplace.
Therefore, conducting job satisfaction surveys can be a great way to get employee feedback. This way you can make sure you’re doing everything you can for your team members to feel valuable and happy with their job.
In this post, we’ll go over 30 questions that will help any employer or hr professional measure employees’ job satisfaction levels and happiness.
And we also included a few tips and tricks that will make the process of surveying your employees effective and efficient.
Let’s dive in.
What is employee satisfaction?
Simply put employee or job satisfaction is how much someone likes or dislikes their work and work environment.
Companies need to get familiar with the overall employee experience and need to know how employees feel if they want to maintain a healthy business.
To learn more about their employees, companies conduct job satisfaction surveys, where employees can freely communicate their thoughts and feelings.
These surveys usually contain a series of questions that help measure employee satisfaction regarding the company culture, colleagues, salary, work benefits, and career path in general.
The human resources sector can use the survey results to learn how to improve the work environment and increase employee happiness.
For this blog post, we prepared a list of employee satisfaction survey questions that you can include in your questionnaire right away.
But before we start we need to clear up the confusion between satisfaction surveys and employee engagement surveys.
The difference between the two is that a satisfaction survey only measures employee satisfaction, while engagement surveys can show you how much employees are invested in the company’s work.
30 employee satisfaction survey questions
Company culture questions
- How would you describe the work environment? (Open-ended questions)
- How would you describe your workplace culture? (Open-ended question or multiple choice question)
- Do you feel valued at the workplace? (Yes/No)
- From 1-10, how would you rate the work environment ethics? (Likert scale)
- Do you feel that you receive proper benefits from your job? (Yes/No)
- Would you recommend this company to people searching for similar positions? (Yes/No)
- How well are you paid for the work you do? (Likert scale)
- What happens when people fail? (Open-ended or multiple choice question)
- Do you have all the materials and tools that you need to accomplish the daily work tasks? (Yes/No)
- What tools do you need to complete your work efficiently and on time? (Open-ended question)
- From 1-10, how flexible do you think the working schedule is? (Likert scale)
- From 1-10, how challenging is your job? (Likert scale)
- Are you familiar with all the opportunities for professional growth? (Yes/No)
- Do you think our company provides you with the possibility for career growth? (Yes/No)
- Are you satisfied with your job overall? (Yes/ No)
- From 1-10, how would you rate the manager’s initiative to encourage teamwork? (Likert scale)
- From 1-10, how clearly do managers communicate the daily tasks? (Likert scale)
- From 1-10, how evenly do you think the work is distributed? (Likert scale)
- Is there anything that you would like to change in the company? (Open-ended question)
- Do managers handle disagreements professionally? (Yes/No)
- Do managers motivate you? (Yes/No)
- Do you feel your manager supports you in your work? (Yes/No)
- Do you understand how your performance is measured? (Yes/No)
Work-life balance questions
- Do you think you have a good work-life balance? (Yes/No)
- Do you want to return to the office? (Yes/No)
- Do you prefer working remotely, a hybrid model (3-4 times a week at the office) or completely from the office? (Multiple choice question)
- Do you feel safe enough to return to the office? (Yes/No)
- Is there anything we can do to improve your remote working? (Open-ended question)
- Do you have any recommendations on how we can support you in the coming year? (Open-ended question)
- How has COVID changed the workplace? (Open-ended question)
Tips to conduct an employee satisfaction survey
“How many questions should an employee satisfaction survey have?” – is а commonly asked question.
The rule of thumb for every survey is to keep it as simple and shorter as possible. However, since many factors influence the employees’ well-being, employee satisfaction surveys include more questions and require more time to be filled in.
So, here are few tips that can help you motivate the employees to tell you what’s on their minds even with a long survey:
1. Choose the right questions
Choosing the right questions means that your survey contains precise questions that cover the factors that have an impact on employee performance. That would mean including questions that you deem relevant and not burdening the survey with unnecessary ones.
2. Use clear language
Although it is a professional environment, surveys should be written in understandable and clear language without complicated terminology. This means that in order to get correct and honest answers, and not biased and false, the survey should be written simply and understandably.
3. Use online forms
Professionally designed survey templates are an easy and quick tool for gathering employee opinions. It saves your time in the search for the right questions plus you can keep all your respondents’ answers in one organized place and monitor the metrics in real-time.
4. Keep it discreet
Consider making your survey anonymous so anyone on the team can feel safe to express their needs and thoughts. As we mentioned earlier, to improve the work environment for the benefit of employees you need their honest and unbiased answers.
Benefits of an employee satisfaction survey
As mentioned earlier, running a job satisfaction survey can help you get a clear understanding of the needs of your employees. This knowledge can significantly contribute to a happier and relaxed working atmosphere where employees can deliver good results and achieve the company’s goals and vision.
Therefore, the data from running a constructed and organized survey can contribute to several important aspects of every business:
- Increasing employee retention
- Reducing employee turnover
- Increasing satisfied employees
- Contributing to their career development
- Avoid employee burnout
- Increase positive employee morale
Everyone wants to be happy. Why not make your employees feel the same way?
You can start by implementing some of our employee satisfaction survey questions. The questions will help you understand how your employees feel about their work and wheater they see themselves in the company’s future.
Don’t wait and create an employee survey today so you can better understand what motivates your team members to be better and proactive at their job.