How to Leave a Google Review? Step-by-Step Guide

Detailed steps to leave Google reviews on mobile and desktop.


Google reviews are an important factor in the growth of any local business.

So, If you are a business looking to send an article to your customers on how to leave a Google review or a customer that wants to write reviews for their favorite companies, you are at the right place.

We will go step by step with clear visuals so all your customers can truly understand how to share their Google reviews on your Google Business Profile.

The steps are for desktop and mobile.

Things to know before you leave a Google review:

  1. You can’t submit an anonymous review. Google asks every customer/user to sign in with their Google accounts before they have the option to leave a review.
  2. Businesses cant’ delete the bad reviews by themselves. But in case of a fake review, the business can report
  3. Your Google reviews will appear publicly with your profile name and picture
  4. Your Google reviews will appear on Google services across the web, like Maps and Search, and on third-party sites ​​and apps that use Google services to display a Google reviews widget.
  5. Your Google reviews must comply with Google’s policies. Read more
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How to leave a Google review on a desktop?

There are 2 places where a customer can submit a Google review for a business. In Google Search and in Google Maps.

Let’s dive deep into the details:

The steps are short and very simple. Here is how to leave a Google review on Desctop in a Google search :

Step 1: Open Google search results and type the business name of the company

Step 2: On the right side of the search results, you will see the Business profile

Step 3: Scroll down and click Write review

write review in Google search

Step 4: A popup will appear asking you to log in to your Google account

sign in to leave google review

Step 5: And finally you will access the form where you can write your review, upload photos

submit google review

2. Leave a review on Google Maps

Step 1: Open Google Maps and search for the business

Step 2: When the business information appears, scroll down on the left-hand panel and click the ‘Write a review’ button

Google maps desktop leave a review

Step 3: A popup will appear where you can write the review and click ‘Post

Google maps desktop

Refresh the page and your review will appear in the Reviews section.

How to leave a Google review on Mobile?

Similar to the desktop case, there are multiple ways how to leave a Google review on a mobile device.

It is also more practical for users to do this on mobile as they might be on the spot in the business location where they want to write the review. Or again, is very common for businesses to share their review link via email or a QR code, so customers can easily tap this link and directly leave Google reviews in a form.

Here is how to do this.

Leave a Google review in the mobile browser

To write a Google review in the mobile browser, open Google.com and follow these steps:

Step 1: Type the name of the business

Step 2: In the search results, click the Reviews section and tap on the star icons (choose 4 or 5 stars for a positive review, 3 stars for a neutral review, and 1, 2 stars to leave a negative review.)

write a Google review on mobile phone

Step 3: In the popup, write a review and upload photos

post a Google review on mobile

Step 4: Click ‘Post’

Your review will appear in just a few minutes.

Leave a review in the Google Maps app

The steps to submit a review in Google maps are very similar to the steps described above. The only difference is that you need to open the Google Maps app and search for the business inside the app.

steps to write review in Google maps

How to edit a Google review?

You can edit if you misspelled it or want to add more details to the review. To do this, navigate to Google Maps and follow these steps:

Step 1: Click the menu icon in the top-left corner

Step 2: Click ‘Contributions‘ and scroll down to find the review you want to delete

Step 4: Select ‘Edit review’

Step 5: Make changes and click ‘Post’

Please note: It is a very common practice for customers to edit Google reviews, usually when businesses actively manage reviews and quickly respond to bad Google reviews.

steps to edit Google review

How to delete a Google review?

If you are the one who submitted the review, then you can delete it. Otherwise, the actuall owner of the business listing does not have the option to delete Google reviews. In case of a fake review, they can flag it as inappropriate and wait for the Google team to decide to delete it.

To delete the Google review, navigate to Google Maps and follow the same steps as described above for editing the reviews:

Step 1: Click the menu icon in the top-left corner

Step 2: Click ‘Contributions‘ and scroll down to find the review you want to delete

Step 4: Select ‘Delete review’

steps to delete Google review

Why do Google reviews matter?

Google reviews are important because they help to boost the credibility of a business and also increase its SEO ranking. This is due to the fact that Google is the most popular search engine, and potential customers are more likely to trust businesses that have positive reviews on this platform. Additionally, good reviews can lead to higher rankings on Google search results, making it more important for businesses to manage their Google my business profiles.

In summary, here is the list of benefits of Google reviews:

  • Boosting credibility
  • Enhancing SEO ranking
  • Increasing potential customers’ trust in a business.
  • Providing opportunities for potential customers to learn about a business before patronizing it.
  • Helping businesses to understand their customer’s needs and wants.
  • Allowing businesses to take charge of their reputations.
  • Encouraging customers to leave feedback that can help businesses improve their services.

People also ask

What is a Google My Business and Google Business Profile?

It is the same feature and it allows companies to manage their own business presence across all Google apps, mostly in Google Maps. The Google Business profile contains relevant business information for the company, such as opening hours, the latest updates, photos of the atmosphere, and of course, the reviews that happy customers share.

How to get a Google review link?

The Google review link is placed in the Google My Business dashboard.

By sharing this link with customers, business owners can redirect them directly to the review form for their Google business page, where both on mobile and desktop, the customers can easily leave reviews.

Read more: how to get Google review link >

Can you link Google reviews to website?

Yes. The best way to show Google reviews on a website is to use a reviews management platform that has an API connection with Google to show the Google reviews in a web widget automatically.

Is there a widget for Google reviews?

Yes. Google reviews widget is a tool that enables businesses to generate Google reviews from their Google reviews page and show them on their websites. This means that the customer feedback is synced from the Google my business page to the website. This is almost in real time, which means the new reviews sync in just a few minutes.

Learn how to embed Google reviews on a website >

How do I embed Google reviews on WordPress?

The steps are very simple. You will need to get the embeddable code of the widget and copy/paste it into an HTML block into the Gutemberg editor of your WordPress page or post.

Learn how to embed Google reviews on WordPress >

Key Takeaways

Business reviews are an integral factor for successful local SEO, and managing Google business listing is kinda a must for the online reputation of local businesses.

A happy customer will always want to write a review and help potential customers make better decisions. So feel free to send this article to your customers when requesting reviews.

embed Google reviews

Generate, manage and embed your Google Reviews

Try EmbedReviews, generate Facebook and Google reviews, and display social media reviews widgets on your website. Automatically and in seconds.

All features included | Live support available