Can I extend my free trial?
Yes, we can always extend your trial if you feel like you haven't seen the real value the platform delivers within your 7-day free trial, or if you just haven't had the time to test everything out yet.
Or you can do it, by accessing the 'Billing' page, inside your EmbedSocial account.
https://embedsocial.com/admin/embedsocial\_accounts
Once you land there, you will notice under your trial, the button to 'Extend trial for 14 days'.
That's it! The trial will be automatically extended for 14 days.
If you are having difficulties with this, please feel free to reach out on our live chat or send us an email at support@embedsocial.com We're happy to help!
Why a card verification for free trial?
This is a great question and we are very transparent to provide a clear explanation.
Our service gives users the flexibility to connect to third-party sources and generate data from their social media profiles in seconds. Once a source is connected the user is free to test the widgets and embed them live on their website, even in the free trial.
In order to provide this, we invite free trial users who are serious about implementing our services.
The credit card verification takes just a few seconds and it is not processed until the trial process which means the user can cancel their subscription without any charge.
Asking for a Credit Card in the subscription business or SaaS is a standard industry practice.
To make sure users get what they have signed up for, we provide direct chat support, and we constantly update our demo pages where users can actually see how the system works.
If you are having difficulties with this, please feel free to reach out on our live chat or send us an email at support@embedsocial.com We're happy to help!
Can I start a trial without entering my credit card details?
The regular process of starting a 7-day free trial is to register an account in EmbedSocial by following the register link and then start the trial for the desired product:
https://embedsocial.com/admin/register
However, the live chat team can always make exceptions for those who need to test the product before adding credit card information. So please feel free to reach out on livechat and we will be more than happy to start the free trial for you.
If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏