Team members

EmbedSocial's Agency sub-account system

EmbedSocial offers a Sub-Account system for agencies that manage more than one client.

The way the Sub-Account system works is that you will have one main Admin-Account (your account) and multiple Sub-Accounts for each one of your clients.

All the Sub-Accounts can easily be accessed through the main  Admin-Account, and they will also have their own login information where your clients can log in and set them up themselves If necessary.

The billing can be centralized to the Main-Admin account, or each of the sub-accounts (clients) can have their own billing info, and pay for the plan themselves.

The main benefit of the Agency (sub-account) system, is that your sub-accounts receive a 20% discount on ALL plans. Even if the billing is centralized or per sub-account level.

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You can find our pricing plan here:

​https://embedsocial.com/pricing/

If you want us to enable this for you, please feel free to reach out and contact us anytime at: support@embedsocial.com Let us know if you have questions or need more details.

Can more people access the same account?

Thank you for posting this question! Of course, the same account can be accessed by more than one person.

To enable Team-Accounts, you need to have the Pro Plus or higher plan of your product.

Here are the steps how you can add team members to your account:

Adding team members to your account

In order to add a team member you will need to:

1\. Go to the bottom-left 'Profile' tab and click on "Settings".

2\. Open the "Team accounts" tab, fill in the details and click on the "Add member" button to save the new team account:

That's it! Your team members will have their own login credentials and they will be able to log in to your account.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏

Can I access the billing page or update billing information through my team member account?

Thank you for posting your question!

To answer it, through your team member account, you will be able to log in and access all your account activity minus the 'Profile' section and the 'Billing info'.

Due to this, you won't be able to access the billing page or update your billing information through your team member account.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏