The Instagram mentions source pulls the posts where your Instagram account is mentioned into EmbedSocial, so you can collect user-generated content and display it on your website or track it with social listening.
Because the posts come from other people's accounts, this is the source to use for customer photos and campaign coverage you did not publish yourself. Mention sources require the Pro Plus plan or higher.
Before you start, connect your Instagram Account as a source.
How to connect an Instagram mentions source
Open the source picker. Click '+ Add source' in the left menu.
Choose Instagram. Under 'or connect single source', click 'Instagram'.
Pick the mentions source type. On 'Choose source type', select '@Mentions posts', then click 'Next'.
Grant access. Click 'Continue with Instagram' to connect Instagram directly, or 'Continue with Facebook' for more reliable auto-sync, then approve the permissions.
Choose the account and connect. Select the Instagram account whose mentions you want to collect, then click 'Connect source'.
Connecting through Facebook gives more reliable auto-sync than connecting Instagram on its own, so pick that route when the account is linked to a Facebook Page.
Ready to show customer posts on your site?
FAQ
What is the difference between mentions and hashtags?
A mentions source collects posts that tag your account. A hashtag source collects posts that use a tag, whether or not they mention you.
Which plan do I need for mention sources?
Mention sources require the Pro Plus plan or higher.
Should I connect with Instagram or with Facebook?
Either works. Connecting with Facebook is the more reliable route for auto-sync, so prefer it when your Instagram account is linked to a Facebook Page.
Do I need to connect my Instagram account first?
Yes. Connect your Instagram Account before adding a mentions source.
What's next
Mentions bring in content from accounts you do not control, so review it before it reaches your site. See Sources for how sources feed your widgets.
If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏