Thank you for your question. If you already have an account on EmbedSocial and have created and embedded your widgets, please read the article below to find a possible reason why the buttons or posts are not clickable on your website.
You've created a widget, and on the editor within your EmbedSocial account, the buttons and posts are clickable. However, they're not clickable on your website. The most common reason for this is the iframe code.
If you embedded the widget on your website using iframe code, that's likely the reason why the buttons or posts are not clickable.
Please note that certain features, such as Lightbox mode, may be limited when using the iframe code.To make the buttons and posts clickable, you can use the HTML code as shown in the screenshot below:
If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏