Reviews or Locations Not Showing

Your reviews are still not shown inside your EmbedSocial account even if you have connected your Google account inside the 'Social accounts' tab?

Thank you for posing this question. Please read further to understand the reason why your reviews are still not shown inside your EmbedSocial account.

Please note that in order for us to be able to pull your Google reviews and create a widget out of the so you can display them on your website, the connected Google account should manage the Google location from which you want to display the reviews.

​

In order for the reviews to be shown inside your EmbedSocial account, please make sure to connect inside your 'Social accounts' tab to the Google account with which you are managing your location.

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏

How to generate and display my Google reviews

Google locations not showing

If you’ve connected your Google account but don’t see your Google Business Profile (GBP) locations in EmbedSocial, don’t worry — this usually happens because of missing permissions or the wrong Google account being connected.

🔍 Common Reasons Why Locations Don’t Appear

There are two main reasons why your Google locations might not show up after connecting your account:

1. You’re signed in with the wrong Google account

1. Not all permissions were granted during the connection process

✅ How to Fix the Issue

Here’s how you can refresh your connection and fix missing locations:

Step 1: Go to 'Manage accounts'

Open this link:

👉 https://embedsocial.com/admin/socialfeed\_settings

Step 2: Reconnect Your Google Account

Click on 'Add new account' and connect or re-connect your Google account:

• Note: if this is a different account from the one you connected previously, make sure to check the box that says:

Step 3: Confirm That Your Locations Are Displayed

Once reconnected, your verified Google locations should appear automatically in your EmbedSocial account.

If you still see “No locations found”, double-check that:

• The Google account you connected is the manages the GBP.
• Make sure your Google Business Profile is verified
• Contact us via livechat or at support@embedsocial.com

If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at support@embedsocial.com We're here for you 🙏